[Athen] web accessibility retrofitting service

Lisa Fiedor lisa_fiedor at ncsu.edu
Mon Mar 24 11:59:33 PDT 2008

Hi Sean,

Sean Keegan wrote:

> > Actually, I'm scoping out the development of an accessibility production

> > service for our campus, and was wondering whether anyone has done

> that somewhere else.


> I am not quite sure what you are looking for when you specify an

> "accessibility production service", but if you are looking for an

> example of such a service on a campus, there is the Badger

> Accessibility Services at Univ. of Wisconsin-Madison

> (http://www.bas.wisc.edu/). I believe they do a lot of alternate

> media production, but may serve as just one example (there are others,

> I just cannot think of them right now).

By accessibility production service, I'm talking about a place (most
likely on campus) that faculty can "bring" their online course
materials, and a person/people will make those materials accessible
(e.g., add appropriate alt text, fix tables, caption media (or farm that
out), etc.)

Thanks for the reference to UW-Madison, I'll try to find someone to talk
to there.


> > Our faculty are generally not experienced web developers, and there

> is interest in

> > providing a service that will work with their online course materials

> and either redesign

> > or retrofit them to be accessible.


> In some respects, it sounds like you are looking at an entity to

> support faculty in the creation of online materials (that are also

> accessible). Instructional designers that also have training in

> aspects of accessibility/content usability would be ideal as the

> designers could direct faculty during the content creation process.

> Additionally, such designers would be versed in using the various

> campus technologies in such a way that retrofitting (where possible)

> would be a simple process.


> If possible, I would put this entity outside of a Disabled Student

> Services program. You could certainly have dialogue between such

> program groups, but I would suggest keeping them separate.

As it stands now, that's what I do in my current role. I work with
faculty to design and develop online course materials, and, of course,
make them accessible. Also, I teach workshops, answer questions in our
help desk queue, and do individual consultations. The problem is that we
do not have staff to provide a "drop-off" service, and I need some
justification for getting that staff and establishing that service.


> take care,

> Sean

I appreciate your help in this endeavor.

> ------------------------------------------------------------------------


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-- -- --
Lisa Marie Fiedor
Web Accessibility, Usability, & Design Specialist
DELTA Instructional Support Services
Campus Box 7111, NC State University, Raleigh NC 27695-7111
Rm 2133 DH Hill Library, East Wing
v 919-513-4616 f 919-513-4005
lisa_fiedor at ncsu.edu

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