[Athen] RE: Silverlight

Hoffman, Kathy hoffman at ecc.edu
Tue Sep 13 08:30:48 PDT 2011

Good Morning. We have a problem and I am hoping someone out there can help. We have a staff member with limited vision who uses JAWS. We are using MS 7 and Datatel 4.3 and they don't play nice together. On their own, each can be made accessible, but the new version of Datatel is web based and requires Silverlight which will not work with JAWS at all. Our techs have contacted both software companies and are told, "We're aware of the problem." That doesn't help me give this individual the same level of access to Datatel that she has had. We have been able to keep the old Datatel Client desktop running for her but have been told that will be discontinued as of January 1, 2012. Short of live readers available at all times I don't see a solution. Any suggestions?

Kathy S. Hoffman
Coordinator of Special Services
Erie Community College
4041 Southwestern Blvd.
Orchard Park, NY 14127
Hoffman at ecc.edu


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