[Athen] RE: Silverlight

[Ron Stewart]

Unfortunately at this point I don't think there is anything you can do to
provide screen based access to this system.  I think you have a compelling
case to continue the older system until a resolution is put in place, unless
your institution is willing to go through the complaint process.  Datatel
systems have a long history of accessibility issues, maybe someone needs to
have a conversation with a senior representative of the company.

 

Ron Stewart

 

From: athen-list-bounces at mailman1.u.washington.edu
[mailto:athen-list-bounces at mailman1.u.washington.edu] On Behalf Of Hoffman,
Kathy
Sent: Tuesday, September 13, 2011 8:31 AM
To: Access Technology Higher Education Network
Subject: [Athen] RE: Silverlight

 

Good Morning. We have a problem and I am hoping someone out there can help.
We have a staff member with limited vision who uses JAWS. We are using MS 7
and Datatel 4.3 and they don't play nice together. On their own, each can be
made accessible, but the new version of Datatel is web based and requires
Silverlight which will not work with JAWS at all. Our techs have contacted
both software companies and are told, "We're aware of the problem." That
doesn't help me give this individual the same level of access to Datatel
that she has had. We have been able to keep the old Datatel Client desktop
running for her but have been told that will be discontinued as of January
1, 2012. Short of live readers available at all times I don't see a
solution. Any suggestions?

 

Kathy S. Hoffman

Coordinator of Special Services

Erie Community College

4041 Southwestern Blvd.

Orchard Park, NY 14127

716/851-1832

Hoffman at ecc.edu

 

 

 

  _____  


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