[Athen] RE: Silverlight

Ron Stewart ron at ahead.org
Tue Sep 13 11:24:24 PDT 2011

Unfortunately at this point I don't think there is anything you can do to
provide screen based access to this system. I think you have a compelling
case to continue the older system until a resolution is put in place, unless
your institution is willing to go through the complaint process. Datatel
systems have a long history of accessibility issues, maybe someone needs to
have a conversation with a senior representative of the company.

Ron Stewart

From: athen-list-bounces at mailman1.u.washington.edu
[mailto:athen-list-bounces at mailman1.u.washington.edu] On Behalf Of Hoffman,
Sent: Tuesday, September 13, 2011 8:31 AM
To: Access Technology Higher Education Network
Subject: [Athen] RE: Silverlight

Good Morning. We have a problem and I am hoping someone out there can help.
We have a staff member with limited vision who uses JAWS. We are using MS 7
and Datatel 4.3 and they don't play nice together. On their own, each can be
made accessible, but the new version of Datatel is web based and requires
Silverlight which will not work with JAWS at all. Our techs have contacted
both software companies and are told, "We're aware of the problem." That
doesn't help me give this individual the same level of access to Datatel
that she has had. We have been able to keep the old Datatel Client desktop
running for her but have been told that will be discontinued as of January
1, 2012. Short of live readers available at all times I don't see a
solution. Any suggestions?

Kathy S. Hoffman

Coordinator of Special Services

Erie Community College

4041 Southwestern Blvd.

Orchard Park, NY 14127


Hoffman at ecc.edu


This e-mail and any files transmitted with it are confidential and intended
solely for the use of the individual or entity they are addressed to. This
email and its contents may be subject to the Family Educational Rights and
Privacy Act ("FERPA"). It is intended only for the use of the individual(s)
named above and privileges attached to the email, if any, are not waived by
virtue of this having been sent by electronic transmission. If the person
actually receiving this e-mail or any other reader of this e-mail is not the
named recipient or the employee or agent responsible to deliver it to the
named recipient, any use, dissemination, distribution, forwarding or copying
of any part of the message or its attachments is strictly prohibited. If you
have received this message in error, please notify the sender immediately by
return e-mail and delete it from your system. Unauthorized use of this
material is strictly prohibited and may be unlawful.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20110913/6a972cd6/attachment.html>

More information about the athen-list mailing list