[Athen] Blackboard Collaborate captioning tool

Greg Kraus greg_kraus at ncsu.edu
Fri Jan 3 09:04:21 PST 2014

Hi Heidi,

I have had remote captioners say they don't like using Collaborate's
captioning window because of reliability issues and they prefer to use
their own tools. This is true for other products' captioning features
as well. In this case the captioner would provide the captions in a
browser window, so the user would have to have two windows open. This
works, but it makes keeping the captions with a recording difficult. I
don't believe Collaborate will allow you to import a synchronized
transcript into a recording.


On Fri, Jan 3, 2014 at 11:52 AM, Doug Hayman <dhayman at u.washington.edu> wrote:

> Heidi,


> I recently completed the CSUN AT certification program online. During our

> use of Collaborate they always had someone doing captioning for those

> sessions. Perhaps they'd have some good ideas to share.




> Doug Hayman <dhayman at u.washington.edu>

> Senior Computer Specialist

> DO-IT Program (Disabilities, Opportunities, Internetworking, Technology)

> UW Technology Services

> Box 354842

> Seattle, WA 98195

> (206) 221-4165

> http://www.washington.edu/doit



> On Fri, 3 Jan 2014, Heidi Scher wrote:


>> Happy New Year everyone!!


>> This spring semester we have a couple of deaf students who are taking

>> several online classes. The instructors plan on using Collaborate several

>> times throughout the semester.


>> My concern is that transcribers/captionists are trained to produced

>> quality

>> real-time communication. The Blackboard captioning tool seems to simply be

>> something similar to a word processor built into Bb. But the tools that

>> trained transcribers need to use aren't available.


>> Our thoughts are if these are planned work ("class") sessions, it might be

>> better to use onsite interpreters or transcribers in order to provide the

>> quality and effective real-time communication to the student.s


>> Has anyone every used the captioning tool built into Blackboard for

>> Collaborate sessions? Feedback would be greatly appreciated!


>> Heidi


>> +++++++++++++++

>> Heidi Scher, M.S., CRC

>> Associate Director

>> Center for Educational Access

>> University of Arkansas

>> ARKU 104

>> Fayetteville, AR 72701

>> 479.575.3104

>> 479.575.7445 fax

>> 479.575.3646 tdd

>> +++++++++++++++


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