[Athen] D2L/VoiceOver Incompatibility

Russell Solowoniuk SolowoniukR at macewan.ca
Mon Jul 21 15:53:38 PDT 2014

Hi Michelle,

Something you could try is to change the user agent that Safari uses.
To do this you need to go into Safari preferences, choose the "Advanced"
tab, and check the choice to "Show Develop menu in Menubar". Then, on
the menubar, choose Develop, User Agent, and you will see a list of
various user agents, for example, Internet Explorer 8, 9, or 10,
Firefox, Google Chrome, Safari IOS 7 for iPhone, etc. Try experimenting
with different user agents when in the D2L environment and see if any of
them work better.

Hope this helps,


Russell Solowoniuk
AT Educational Assistant, Services to Students with Disabilities
MacEwan University
7-198 D4, 10700-104 Ave.
Edmonton, AB T5J 4S2
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>>> "Petri, Kenneth" <petri.1 at osu.edu> 7/21/2014 4:34 PM >>>


I would definitely contact D2L directly with any specific issues. They
have staff dedicated to accessibility.

OSU runs D2L and I have been involved in helping improve its
accessibility over the years. If you can tell me where the student is
having issues, I can verify and post an email to the D2L accessibility
interest group list * maybe it should be doing more to verify
accessibility on VoiceOver?

As Keith mentioned, it is necessary to know if this is VO Mac or on
iOS. In my experience, VO on the Mac is not a terribly good screen
reader when using complex web applications. On iOS the implementation is
much better (though very different, as well).

But in any case, I*m pretty sure the D2L community would be
interested in your student*s experience.


[The Ohio State University]
Ken Petri, Program Director
Web Accessibility Center, ADA Coordinator's Office and Office for
Disability Services
102D Pomerene Hall | 1760 Neil Ave. Columbus, OH 43210
614-292-1760 Office | 614-218-1499 Mobile | 614-292-4190 Fax
petri.1 at osu.edu<mailto:petri.1 at osu.edu> |

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu]
On Behalf Of Michele Bromley
Sent: Monday, July 14, 2014 12:50 PM
To: DSSHE-L at listserv.buffalo.edu; athen-list at u.washington.edu
Subject: [Athen] D2L/VoiceOver Incompatibility

Hello all,
I'm curious to hear from other schools who are using D2L as a learning
management system. We have a blind student who has been having some
serious navigation issues with D2L in Safari. VoiceOver is simply not
working in some cases. VoiceOver appears to work well with other
websites in Safari, so this seems to be a D2L issue.
Has anyone else encountered this problem? Thank you for any

Michele Joy Bromley
Inclusive Technology Coordinator
Disability Resource Center
Portland State University

Office: 116A SMSU
Phone: (503) 725-8395
Fax: (503) 725-4103
Email: michele.bromley at pdx.edu<mailto:michele.bromley at pdx.edu>
Website: www.pdx.edu/drc<http://www.pdx.edu/drc/adaptive-technology>
Facebook: www.facebook.com/pdxdrc<http://www.facebook.com/pdxdrc>

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