[Athen] Resource for disability awareness training

[Karlen Communications]

Hi everyone:

 

I wrote this document in response to a request for me to think about
scenarios that can be used in customer service training under the Ontario
legislation. I plan to update the considerations sections for each activity
as I talk with people who have other disabilities. As always, feedback is
welcome.

 

http://www.karlencommunications.com/AODA.html 

 

Please share it with anyone who might find it useful. 

 

.And yes, for those of you who love my pets as much as I do, Barnaby and
Olivia are on the cover (as they are on all my how to booklets.). Zoie
doesn't seem to want to use the computer, but if I see her keyboarding, will
add her picture. LOL

 

Cheers, Karen

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