[Athen] Assistive Technology Use and Citrix's XenApp or Microsoft's App-V Virtual Environment

Cassandra L. Tex Cassandra.Tex at humboldt.edu
Thu May 29 09:11:51 PDT 2014

Greetings All,

Sorry for the cross post...

Has anyone been successful in using assistive technology (specifically
JAWS, MAGic, and Dragon NaturallySpeaking) in either Citrix's XenApp or
Microsoft's App-V virtual environment? Our IT folks are moving in the
direction of serving up programs virtually but we're having difficulty
getting JAWS and MAGic to work in this environment (we haven't even started
dealing with DNS). We do have a remote access license for JAWS and MAGic.
JAWS is installed both locally and remotely. JAWS works fine locally and
we can start the virtual programs. However, once the virtual environment
is loaded, JAWS ceases to work. In some cases JAWS will echo the
keystrokes, but in others, JAWS is silent. Keyboard access does work, but
JAWS does not.

We have the latest versions of both JAWS and MAGic...

If anyone has been successful in implementing a virtual environment using
either Citrix's XenApp or Microsoft's App-V virtual environment with
assistive technology, I would appreciate it if you would share your

Thanks in advance for your help!

Cassandra Tex

Assistive Technology Specialist

Humboldt State University
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