[Athen] difficulty with Pearson pdfs

[Brad Held]

Yes. We were having issues at the start of the semester. The Access Text Network Manager, Bob Martinengo send us the attached email to let us know of the delay. Most of our request has since been fulfilled.

Still a service that we can't live without, despite the few hiccups. :)
Brad Held
Assistive Technology Coordinator
Student Disability Services
University of Central Florida
Ferrell Commons 7F, Room 185
Orlando, FL 32816-0161
(407) 823-2371

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Schneider, Karen
Sent: Thursday, February 19, 2015 2:42 PM
To: 'athen-list at u.washington.edu'
Subject: [Athen] difficulty with Pearson pdfs

Hello:

I wondered if anyone else is having difficulty accessing  Pearson Alternative Textbooks thru either Access Text Network, or thru Pearson directly. I am still waiting for books I requested at start of semester, January 5, 2015. The third party they use to send the download of the book has not gotten to me although they state they have sent it. Trying to solve this problem with my IT department, ATN and Pearson, Wamnet has been involved and ongoing. Just wanted to check in and determine if this is happening elsewhere.

Please share/advise as I feel like I'm running in circles.

Thanks,

Karen

Karen L. Schneider, MRC, CRC
Adaptive Equipment Specialist
Sinclair Community College
444 West Third Street
Dayton OH 45402
(937) 512-2136

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