[Athen] Scanner Issue

[Diana Cardiel]

Thanks Ron!

Yup is more than 3 years old. A good cleaning: I’ll try. Can the service tech be one of our guys or does it have to be a Canon one?

D. Cardiel
[cid:image001.png at 01CE4BFE.A32F3740]<http://www.utb.edu/>


DIANA L. CARDIEL
LEARNING INSTRUCTIONAL SPECIALIST,
DISABILITY SERVICES
diana.cardiel at utb.edu<mailto:diana.cardiel at utb.edu>





From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Ron
Sent: Thursday, January 29, 2015 10:29 AM
To: Access Technology Higher Education Network
Subject: Re: [Athen] Scanner Issue

How long has it been in service? If more than 3 years it may need a roller replacement. This is a kit that can be purchased from Canon but needs to be installed by a competent service tech.

Give it a real good cleaning according to the maintenance guide, if you have not already done so.

Ron Stewart

On Thursday, January 29, 2015, Diana Cardiel <Diana.Cardiel at utb.edu<mailto:Diana.Cardiel at utb.edu>> wrote:
Hello,

My Canon DR-7550C is acting up; after scanning only two pages it gets jammed.  I suspect the rollers. Opinions are welcome on  this issue.

Sincerely,

D. Cardiel
[cid:image001.png at 01CE4BFE.A32F3740]<http://www.utb.edu/>


DIANA L. CARDIEL
LEARNING INSTRUCTIONAL SPECIALIST,
DISABILITY SERVICES
diana.cardiel at utb.edu<javascript:_e(%7B%7D,'cvml','diana.cardiel at utb.edu');>









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