[Athen] Livescribe desktop software's issues and resolutions...

[Lisa Brandt]

We could not revert, because once a pen is updated to use Echo Desktop,  
you can no longer use it with LS Desktop. We already had most of our pens  
updated before we discovered the issues. Since it would be too complex for  
us to maintain two sets of pen and loaner laptop configurations, we are  
using Echo Desktop and living with the problems.

I'm not sure if it's possible to reflash the pen to an older firmware and  
use LS Desktop again, but that might be something to look into.

Lisa


On Thu, 02 Jul 2015 13:25:26 -0700, Rasul, Kamran  
<KRasul at columbiabasin.edu> wrote:


>

> Lisa,

>

> Does your issues persist when you reverted back to Live scribe Desktop  

> software?

>

>

> Kamran Rasul, M.Ed

>

> Director of Assistive Technology

>

> Columbia Basin College, TD 422

>

> 2600 N 20th Ave, Pasco, WA 99301

>

> krasul at columbiabasin.edu | 509.543.1448 ext.2048

>

>

> From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu]  

> On Behalf Of Lisa Brandt

> Sent: Thursday, July 02, 2015 9:33 AM

> To: Access Technology Higher Education Network

> Subject: Re: [Athen] Livescribe desktop software's issues and  

> resolutions...

>

>

> We've seen similar things happen. We've also had trouble with audio:  

> sometimes it will fail to appear in the PDF, either completely, or on  

> >certain pages. And no, we have not found a solution.

>

>

> We are actively looking for alternatives to replace Livescribe's  

> functions, since they don't seem to be moving in the right direction in  

> terms >of accessibility, but have not yet found a good substitute.

>

>

> --

> Lisa Brandt, PCC Disability Services

> Accessibility Technician

> Alternate Media Formats Technician

> 971-722-4366

> SY CC 260




-- 
Lisa Brandt, PCC Disability Services
Accessibility Technician
Alternate Media Formats Technician
971-722-4366
SY CC 260
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20150702/fd502ec8/attachment.html>