[Athen] enterprise level apps for checking 508 and wcag 2.0 level AA

[Rosa Padilla]

Hi Jiatyan
The sales rep created a custom rule set to match the CSU Chancellor's office ruleset during the sales presentation.  We were reassured during the sales presentation that additional custom rule sets could be implemented.  It was very difficult dealing with the Customer Success Manager, her email stated that the Support team and VP of Customer Success would not implement any custom rules.

Crypztone (Compliance Sheriff) is proactive and easy to work with.  They take customer service seriously.

--
Rosa E. Padilla
Rosa E. Padilla
Web Accessibility Coordinator,
Information Security & Emerging Technologies

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From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Jiatyan Chen
Sent: Wednesday, November 04, 2015 2:19 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] enterprise level apps for checking 508 and wcag 2.0 level AA

Rosa,

Would you mind sharing (privately, if preferred) what SiteImprove was lacking for you?

I am experiencing a similar problem.  I came onboard with SiteImprove already in place, but I'm struggling with both the debugging view and with longitudinal tracking.  Not sure if it is me or the tool.

--
Jiatyan Chen
Online Accessibility Program Manager
Office of Public Affairs
Stanford University

On 2015 Nov 04, at 13:36, Rosa Padilla <Rosa.Padilla at csusb.edu<mailto:Rosa.Padilla at csusb.edu>> wrote:

We made a huge mistake and purchased a license of SiteImprove and I am very disappointed that I was not given what I was promised.  I would not recommend SiteImprove.
Rosa

--
Rosa E. Padilla
Rosa E. Padilla
Web Accessibility Coordinator,
Information Security & Emerging Technologies

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