[Athen] Vendor refusal of accessibility

[Karl Groves]

Kara,

IMO you have two ways to go.  First you could respond back to someone
like SubItUp and say "Here's the total # of users we will have using
your system, which represents $x in *lost* revenue if we buy from your
more accessible competitor" and see if that makes them care.

On the other hand, you can continue searching for vendors. Since
you're looking at time tracking software, you might want to consider
Kronos. They are proactive about improving accessibility and
transparent about their efforts to do so.
http://www.kronos.com/accessibility.aspx

On Tue, Jan 5, 2016 at 11:53 AM, Kara Zirkle <kzirkle1 at gmu.edu> wrote:

> Hello all,

>

>

>

> I have run into an issue where we’ve identified multiple vendors that meet a

> departments need for purchase.  After talking with each of these vendors

> we’ve either received no response, a statement of if a VPAT is required, we

> were to go elsewhere and the company would not be a good fit.  Two other

> vendors at least worked with us to get an accessibility report to then tell

> us that they don’t have the time and resource to incorporate the

> accessibility.

>

>

>

> Unfortunately I’ve been working on this project for well over 4 months as

> we’re up against the time of renewal of one of these companies.  Any advice

> and input you can give is appreciated.

>

>

>

> Is anyone using the following vendors?  If so, have you tested for

> accessibility or had issues where you’ve requested the vendor make changes?

> I’m hoping to at least find a group of users of these vendors to help use to

> grow momentum of making accessibility a priority.

>

>

>

> I’d be happy to share privately about each vendor.  In no particular order:

>

>

>

> WhenToWork

>

>

>

> SubItUp

>

>

>

> WhenIWork

>

>

>

> TimeClock Plus

>

>

>

> Regards,

>

>

>

>

>

>

>

> Kara Zirkle

>

> IT Accessibility Coordinator

>

> Direct Phone: 703-993-9815

>

> Main Line: 703-993-4329

>

> Web: ati.gmu.edu

>

> Twitter: @AccessibleMason

>

>

>

>

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>




-- 
Karl Groves
www.karlgroves.com
@karlgroves
http://www.linkedin.com/in/karlgroves
Phone: +1 410.541.6829

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