[Athen] R&WG: "... scanner not attached... " errors

Ron ronrstewart at gmail.com
Tue Jan 26 16:50:57 PST 2016


Is this happen on all the machines or? It sounds like it is a driver
versioning issue. I would contact T extHelp tech support.
On Jan 26, 2016 1:19 PM, "Nast, Joseph M" <Joseph.M.Nast at lonestar.edu>
wrote:


> Thanks Ron! Using TWAIN drivers. Fujitsu 6130, Canoscan 8600F, and Epson

> 3490.

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] *On

> Behalf Of *Ron

> *Sent:* Tuesday, January 26, 2016 1:23 PM

> *To:* Access Technology Higher Education Network

> *Subject:* Re: [Athen] R&WG: "... scanner not attached... " errors

>

>

>

> What kind of scanner drivers are you using? TWAIN, WAI, or? What kind of

> scanner?

>

>

>

> Ron Stewart

>

> On Tuesday, January 26, 2016, Nast, Joseph M <Joseph.M.Nast at lonestar.edu>

> wrote:

>

> Casting a line to find out if anyone else has run into this issue:

>

>

>

> - Multiple Windows 7 workstations

>

> - Locally installed scanners (not networked)

>

> - Scanners appear to be installed properly in Control

> Panel>Devices and Printers

>

> - Scanning from other software (e.g. Canoscan, Kurzweil 3000)

> works without errors

>

> - Up-to-date drivers and hardware uninstalled and re-installed

> without effect

>

>

>

> Thanks!

>

>

>

> Joseph M. Nast

>

> *Assistive Technology Lab Coordinator*

>

> office phone: 281.290.3207

>

> office room number: CASA 109j

>

> *Lone Star College Cy Fair <http://cyfair.lonestar.edu/>*

>

> *Counseling, Career, and Disability Services

> <http://www.lonestar.edu/counseling-services.htm>*

>

>

>

> *The information in this e-mail is legally privileged and confidential

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> named above.*

>

>

>

>

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