[Athen] Blackboard Collaborate and JAWS

Varnado, Jason varnado at gonzaga.edu
Tue May 31 16:30:22 PDT 2016

Good afternoon,
Any thoughts on this situation would be much appreciated:
JAWS is working fine with Collaborate on a computer in my office: 64bit JAWS 13, 64bit Java, Java bridge set, 64 bit windows 7
JAWS is not working with Collaborate on student's computer: 32bit JAWS 14, 32bit Java, Java bridge set, 32 bit windows 7

Other than the difference in JAWS versions and the bit values, we have everything else set up the same (including, as far as I can see, all of JAWS's settings). On the 64bit machine JAWS verbalizes everything as the student navigates around Collaborate, on the 32bit machine JAWS states only the key pressed while navigating ("tab, tab, tab, f6, f6, f6") and none of the text or other elements.


Associate Director, Disability Access
Center for Student Academic Success

PHONE (509) 313-4034
FAX (509) 313-5523

Center for Student Academic Success - "Empowering Students to become Active and Independent learners in their own academic success."

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