[Athen] Blackboard Collaborate and JAWS

Alex Umstead awumstead at gmail.com
Tue May 31 17:25:19 PDT 2016

What browser is the student using?


Sent from my iPhone

> On May 31, 2016, at 7:30 PM, Varnado, Jason <varnado at gonzaga.edu> wrote:


> Good afternoon,

> Any thoughts on this situation would be much appreciated:

> JAWS is working fine with Collaborate on a computer in my office: 64bit JAWS 13, 64bit Java, Java bridge set, 64 bit windows 7

> JAWS is not working with Collaborate on student’s computer: 32bit JAWS 14, 32bit Java, Java bridge set, 32 bit windows 7


> Other than the difference in JAWS versions and the bit values, we have everything else set up the same (including, as far as I can see, all of JAWS’s settings). On the 64bit machine JAWS verbalizes everything as the student navigates around Collaborate, on the 32bit machine JAWS states only the key pressed while navigating (“tab, tab, tab, f6, f6, f6”) and none of the text or other elements.


> Thanks!



> Associate Director, Disability Access

> Center for Student Academic Success


> PHONE (509) 313-4034

> FAX (509) 313-5523

> www.gonzaga.edu/disabilityaccess



> Center for Student Academic Success - “Empowering Students to become Active and Independent learners in their own academic success.”


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