[Athen] site works with NVDA/Chrome, JAWS/IE, but not NVDA/Firefox

Howard Kramer hkramer at ahead.org
Fri Feb 3 09:30:15 PST 2017


Thanks Peter.

-Howard

On Thu, Feb 2, 2017 at 7:49 PM, Bossley, Peter A. <bossley.5 at osu.edu> wrote:


> It is worth noting that Firefox + NVDA is our default testing combination

> because it brings you closest to modern web standards + modern screen

> reader without some of the guessing and extra excuse making that the

> commercial offerings sometimes insert into the process.

>

> If the site doesn’t work in FF + NVDA there are bound to be other issues.

>

> Without seeing the code it will be hard to guess what the issues are but

> I’ll tell you that service now has some serious challenges in this arena,

> and any views that are generated with their frameworks are probably going

> to be troublesome on one level or another for screen reader reliant users.

>

>

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] *On

> Behalf Of *Howard Kramer

> *Sent:* Thursday, February 2, 2017 5:02 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] site works with NVDA/Chrome, JAWS/IE, but not

> NVDA/Firefox

>

>

>

> Just wanted to get other folks' opinion on this. I've been helping to

> evaluate a prototype application here on our campus - time/payroll type

> tool. Surprisingly I've found the the interface is pretty accessible with

> NVDA/Chrome and JAWS/Firefox but not accessible with NVDA/Firefox. The

> developer said he tested his design with ChromeVox so that helps explain

> the accessibility with Chrome.

>

>

>

> Two questions: at what point do you say an application or website is

> screenreader accessible - does it have to work with every AT/browser combo

> or if it seems to work with most, is that okay. Second, any ideas on why

> the NVDA/FF environment does not work? BTW - this application was developed

> under the ServiceNow platform.

>

>

>

> Thanks,

>

> Howard

>

>

>

>

>

>

> --

>

> Howard Kramer

>

> Conference Coordinator

>

> Accessing Higher Ground

>

> 303-492-8672 <(303)%20492-8672>

>

> cell: 720-351-8668 <(720)%20351-8668>

>

>

>

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--
Howard Kramer
Conference Coordinator
Accessing Higher Ground
303-492-8672
cell: 720-351-8668

Join us for the *Accessing Higher Ground Conference
<http://accessinghigherground.org/>* in Denver, Colorado, Nov 13-17, 2017.
Request for proposals will be announced at the beginning of March.



Complete program information and registration is open for our full line-up
of webinars, *AHEADtoYOU!
<http://ahead.org/learn/virtual-learning/webinars>* And the *Technology
Access Series <http://ahead.org/learn/virtual-learning/at_webinars_15_16>*.
Site capacities for all webinar events is limited; please register at your
earliest convenience for the largest selection.



Not yet a member of AHEAD? *We welcome you to join AHEAD now.
<http://ahead.org/join/become-a-member>*
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