[Athen] Datatel Colleague - JAWS - WebAdvisor Course Registration

[Aldrich, Holly]

Hi Robert,

Thank you! This is helpful. I have heard the same thing about fields not reading as you TAB across them.

It is good to know that the employee leave system and pay advance system work for you.

However, I am wondering if there is a difference between administrative and student views here. Maybe there is still an issue with registering for courses because the student view forms still have accessibility issues? Is this a possibility?

Anyway, thanks.

Best,
Holly

Holly Aldrich, M.S., CRC
Disability Access Specialist
Disability & Access Services
Lesley University
11 Mellen Street
Cambridge, MA 02138
617.349.8655 voice
617.349.8558 fax
haldric2 at lesley.edu<mailto:haldric2 at lesley.edu>
she · her · hers

From: Robert Beach [mailto:rbeach at KCKCC.EDU]
Sent: Monday, July 31, 2017 9:57 AM
To: Aldrich, Holly <haldric2 at lesley.edu>; Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: RE: [Athen] Datatel Colleague - JAWS - WebAdvisor Course Registration

I haven’t actually registered with JAWS, but I have used many other features of Web Advisor including searching for classes to find openings and instructor names. Some of the fields do not read as you TAB across them. This seems to be the biggest issue in that process.

I can use other features such as the employee leave system, purchasing, getting pay advices, etc. without issues.


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of haldric2 at lesley.edu<mailto:haldric2 at lesley.edu>
Sent: Friday, July 28, 2017 8:05 PM
To: athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>
Subject: [Athen] Datatel Colleague - JAWS - WebAdvisor Course Registration


Hi all,

Who uses Datatel Colleague by Ellucian? What do you know about the WebAdvisor feature and JAWS? Our students have always had trouble using JAWS to register for courses with this feature. Any input is much appreciated!

Right now, JAWS does not seem to work at all with WebAdvisor for student course registration. JAWS users are una­ble to access this interface without ass­istance from a sight­ed user. Reports of the issue to Ellucian get “We’re aware of the problem” as a response. Unfortunat­ely, I could not find any viable workaro­unds or fixes for th­is issue, although I did query other pro­fessionals. Reports of this issue have come in from blind st­udents who are unable to regis­ter for courses in our course catalog using JAWS. This means that they must log in and authorize an advis­or or friend to regi­ster as a proxy.

It is true that info­rmation about WebAdvisor accessib­ility with JAWS and compl­iance with Section 508 and W3C guidelines is available on co­llege websites (https://webadvisor.yccd.edu/WebAdvisor/html/accessibility.html). Using Internet Explorer is supposed to help. Howe­ver, anecdotes from blind users on lists­ervs tell a different story. Even when following this inform­ation, users report that JAWS does not “talk” to WebAdvisor and they cannot hear anything when attem­pting to navigate th­rough the page using the specified comma­nds.

From what I und­erstand, JAWS works much more effectively with Web­Advisor Administrati­ve Forms  as long as the browser is Inte­rnet Explorer. This interface is separate from the student view. It is only for facu­lty and administrato­rs.

So, that is my take right now. Thanks for any ideas!

Holly
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