[Athen] Blackboard Ally and captioning

[Samantha Johns]

Hello,Higher Ed Accessibility Lawsuits, Complaints, and Settlements
<http://www.d.umn.edu/~lcarlson/atteam/lawsuits.html>and Cal State
University captioning criteria which we've adopted here at Portland State
University.

Captioning Prioritization

------------------------------

Per CSU policy, Executive Order 926 <http://www.calstate.edu/eo/EO-926.html>,
the CSU is to make its programs, services, and activities accessible to
students, faculty, staff, and the public, with disabilities. This includes,
but is not limited to, multimedia programs and services as well as
multimedia materials.

Multimedia includes a combination of text, audio, still images, animation,
or video regardless of delivery system.

Since the volume of captioning needed is immense, which make full
compliance challenging (e.g., within semester or quarter time constraints),
it is important for campuses to decide how to provide and support
captioning. Prioritizing this effort is critical; decisions need to be
based on the impact towards students, faculty, staff, and the public.
Prioritization GuidanceHigh Priority:

   -

   An accommodation is requested from a student, staff member, or other
   person who requires captioning.
   -

   Multimedia will be shared multiple times and/or over an extended period
   of time.
   -

   Multimedia is reused in new courses and newly revised segments of
   existing courses.
   -

   Multimedia is used in a course for more than one semester.
   -

   If captioning is required for one semester, the quality must be clear
   enough to allow equivalent access (defined as the ability to infer the
   meaning of whole sentences).  Note that at this time, dictation software
   (e.g., YouTube automatic captioning) is not acceptable due to the tendency
   for errors, unless manually fixed by the content owner.
   -

   Multimedia is on a public facing web page (e.g. commencements or other
   public-facing streamed or recorded events, news and marketing videos).

Other prioritization considerations:

   -

   Any multimedia that is purchased should be delivered in a captioned
   state. If not, the campus must ensure that captioning will be done upon
   receipt.
   -

   Archived materials are to be captioned upon request. Caption frequently
   requested materials.
   -

   If the campus cannot provide the resources or cannot support specific
   technical concerns, then captioning should be outsourced. This requires
   funding, so each campus budget must accommodate it.
   -

   Commencements or other public-facing events that are streamed or
   recorded, news and marketing videos may require outside services.
   -

   Captioning is a low priority if lecture capture is used to post a
   lecture that is a review of a face-to-face class, and will only be
   available for one semester, and you have verified that you do not have an
   accommodation request.



Warm Regards,



*Samantha Johns*

(Pronouns: she, her, hers)


*Accessible Media Coordinator*

*Office of Academic Innovation*


Portland State University
1825 SW Broadway
Smith Memorial Student Union, Mezzanine 209
Portland OR 97201
(503) 725-2754


Caption Badge: Universal Design for learning 2016

“The one argument for accessibility that doesn’t get made nearly often
enough is how extraordinarily better it makes some people’s lives. How many
opportunities do we have to dramatically improve people’s lives just by
doing our job a little better?”  ― Steve Krug




On Mon, May 22, 2017 at 10:14 AM, Rovner, Amy <arovner at shoreline.edu> wrote:


> I think it’s also important to note that Berkeley isn’t off the hook just

> because they moved all that content behind a password protected wall.  The

> complaint hasn’t been resolved so we need to keep watching for the outcome.

>

>

>

> Plus – there are quite a lot of students with learning and other

> disabilities that do not register with their office of Disability Services

> (for a  whole host of reasons) and can benefit from more accessible online

> content.  Not to mention the benefits to all learners with captions on

> videos, more organized content due to the use of heading/styles, etc.

> (Universal Design!)

>

>

>

> It's a big process, it costs money, time and effort BUT it’s long overdue

> and, as Susan mentioned – WAY more expensive with a shorter timeline if you

> end up having a complaint lodged against your organization.

>

>

>

> An advantage we all have is being part of groups like ATHEN so we can

> share knowledge and resources to help this process move ahead on our

> campuses.  Also – the power of our combined voices (and purchasing dollars)

> is forcing change by publishers, film developers, LMs’s, etc.

>

>

>

> Best,

>

>

> Amy

>

>

>

>

>

> Amy Rovner, MPH RD

>

> Instructional Designer

>

> Accessible IT Coordinator

>

> eLearning Services

>

> Shoreline Community College

>

> (206) 546-6937

>

> arovner at shoreline.edu

>

>

>

>

>

>

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] *On

> Behalf Of *Kurkjian, Nazely

> *Sent:* Monday, May 22, 2017 9:44 AM

>

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Blackboard Ally and captioning

>

>

>

> Faculty captioning their own videos is not a reality at every campus, nor

> do I think it should be. I do believe in shared responsibility. I think

> institutions should be more strategic about who we work with in the

> audio-video market, particularly with video streaming/creating vendors. In

> the past few years alone, I’ve witnessed incredible trends to respond to

> our accessibility needs. These vendors are building in automatic captioning

> at several cents per min, if not for free. The accuracy is 90%+. The

> question then is who does the accuracy clean up. I honestly believe in a

> few years this won’t be as big of an issue as it is now.

>

> Additionally, I think we should get better at assessing and predicting the

> amount of content we need to make accessible. How many videos are linked to

> outside college versus created in house? What tools are being used to

> create, share, etc? How many hours of video are posted in LMS?

>

>

>

> Just my thoughts.

>

>

> Nazely

>

>

>

> [image: circle] <http://www.suny.edu/>

>

> *Nazely Kurkjian* (she, her, hers)

> *Coordinator of Disability, Diversity, and Nontraditional Student Services*

>

> The State University of New York

> State University Plaza - Albany, New York 12246

> Tel: 518.445.4078 <(518)%20445-4078>    Fax: 518.320.1557

> <(518)%20320-1557>

> *Be a part of Generation SUNY: **Facebook*

> <http://www.facebook.com/generationsuny>* - **Twitter*

> <http://www.twitter.com/SUNY>* - **YouTube*

> <http://www.youtube.com/generationsuny>

>

>

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu

> <athen-list-bounces at mailman13.u.washington.edu>] *On Behalf Of *Robert

> Beach

> *Sent:* Monday, May 22, 2017 12:31 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Blackboard Ally and captioning

>

>

>

> Joseph,

>

>

>

> It shouldn’t be your responsibility. There should be training for the

> faculty who are creating the course so they can create it accessibly from

> the beginning.  That is far more efficient than letting them create it then

> you having to repurpose it to be accessible.

>

>

>

>

>

>

>

> Robert Lee Beach

>

> Assistive Technology Specialist

>

> Kansas City Kansas Community College

>

> 7250 State Avenue

>

> Kansas City, KS  66112

>

> Phone: 913-288-7671 <(913)%20288-7671>

>

> Email: rbeach at kckcc.edu

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu

> <athen-list-bounces at mailman13.u.washington.edu>] *On Behalf Of *Joseph

> Sherman

> *Sent:* Monday, May 22, 2017 11:25 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Blackboard Ally and captioning

>

>

>

> Note I’m not suggesting this is a best practice or what I would prefer to

> do. However we have tens of thousands of courses, 25 campuses, and 400,000

> students. Even with hiring a bunch of staff (which I’m told is impossible),

> it’s a massive task.

>

>

>

> Joseph

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu

> <athen-list-bounces at mailman13.u.washington.edu>] *On Behalf Of *Joseph

> Sherman

> *Sent:* Monday, May 22, 2017 12:17 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Blackboard Ally and captioning

>

>

>

> Can you point to any case or DOJ complaint where documents or content in

> an closed course were required to be accessible prior to a request by an

> enrolled student? What is currently required is timely and equally

> effective access.

>

>

>

> Looking at the recent cases (note am not a practicing lawyer, and am

> describing the current situation as I understand it, not what should be the

> case):

>

>

>

> Berkeley was required to caption their open MOOCs because they were

> publicly available. Same with Harvard and MIT through EdX. Berkeley decided

> (unfortunately) to remove their MOOCs from public view to stop the lawsuit.

> If you look at any of the College accessibility resolutions, like Miami

> University, it requires WCAG AA for all public web sites and documents. It

> requires accessibility for the LMS and any similar required tools.

> http://www.d.umn.edu/~lcarlson/atteam/lawsuits.html

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.d.umn.edu_-7Elcarlson_atteam_lawsuits.html&d=DwMFAg&c=mRWFL96tuqj9V0Jjj4h40ddo0XsmttALwKjAEOCyUjY&r=NS7sMOEYVINwm3e4REboGQG-NnI841o0NWYqtIwWJ4U&m=ys0trAVAVgcMYq3kE65crUQuY2dF7ClalTGfIwn87AM&s=Fzk_VBcQbJzescvCHLT1UwgFWUlN2Aic3TXO7mkQTB0&e=>

>

>

>

> However, for course content, students must register with Disability

> Services and receive Timely equally effective communication of curricular

> materials. As far as I know, no one has yet been required to make all

> course materials accessible from the outset for enrollment limited courses.

>

>

>

>

>

> Joseph Sherman

> Accessibility Specialist

> CUNY Computing & Information Services

> 395 Hudson St 6FL, 6-236

> *646-664-2167 <(646)%20664-2167>|  **Joseph.Sherman at cuny.edu*

> <Joseph.Sherman at cuny.edu>

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu

> <athen-list-bounces at mailman13.u.washington.edu>] *On Behalf Of *Susan

> Kelmer

> *Sent:* Monday, May 22, 2017 12:05 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Blackboard Ally and captioning

>

>

>

> I disagree, Joseph.  At the very least, there should be a mandate in place

> that says all materials need to be accessible moving forward.  Backward

> remediation of older materials can be done upon demand or on a

> well-thought-out schedule, but anything that is put up currently or in the

> future should be accessible before it is put up.

>

>

>

> You are begging for the DOJ to come in and ding you, and they will not

> accept your excuse of the time and money involved to remediate.  And they

> certainly won’t accept that you haven’t been requiring that current and

> upcoming materials be accessible before they are released.

>

>

>

> *Susan Kelmer*

>

> *Alternate Format Production Program Manager*

>

> *Disability Services*

>

> *University of Colorado Boulder*

>

> *303-735-4836 <(303)%20735-4836>*

>

>

>

>

>

>

>

> *From:* athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu

> <athen-list-bounces at mailman13.u.washington.edu>] *On Behalf Of *Joseph

> Sherman

> *Sent:* Monday, May 22, 2017 9:32 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] Blackboard Ally and captioning

>

>

>

> Looking for thoughts: Given the current understanding that course content

> that is not public doesn’t need to be accessible until an accommodation is

> requested, how are folks justifying large outlays of cash for things like

> universal captioning and Blackboard Ally? It’s got to be cheaper to rush

> caption and fix for accommodations than slow caption and fix everything

> when we have thousands of courses.

>

>

>

> Ideally, I’d want and love for all content to be captioned and completely

> accessible from the start. But I can’t propose spending money we don’t have

> without a really good reason.

>

>

>

> Joseph

>

>

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman13.u.washington.edu

> http://mailman13.u.washington.edu/mailman/listinfo/athen-list

>

>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20170522/aafef84f/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 1979 bytes
Desc: not available
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20170522/aafef84f/attachment.gif>