[Athen] Live Scribe smart pen issues

[Kluesner, Bryon]

Hi all,

I am having difficulties with live scribe not letting a student update her pen. She gets an error message that her existing account is not valid. She just registered the pen yesterday and the Echo desktop is giving her problems. I was able to archive and share her nots from my Echo desktop, but her Echo desktop will not recognize the pen.

Any suggestions or advise?

As always, thanks!

Bryon

Bryon Kluesner, RhD
Adaptive Technology Coordinator
Disability Resource Center
Adjunct Professor
College of Health, Education & Professional Studies

[Power C]

The University of Tennessee at Chattanooga
103 Frist Hall
615 McCallie Avenue, Dept. 2953
Chattanooga, TN 37403

(423) 425-4006 | utc.edu/drc<http://www.utc.edu/dean-students>



A member of the Division of Student Development<http://www.utc.edu/student-development>

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