[Athen] Sticky Keys in Windows 10

[Schwarte, David M.]

Hello Tristen,

Thanks for verifying this issue and filing it with Microsoft.  I really appreciate it.  I did not realize that I could file an issue with Microsoft, so this will be very helpful information for the future.

David Schwarte


From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Tristen Breitenfeldt (Wipro Ltd.)
Sent: Friday, August 24, 2018 4:37 PM
To: athen-list at u.washington.edu
Subject: Re: [Athen] Sticky Keys in Windows 10

Hello everybody,
I have verified this bug in Windows 10 and filed a bug with the Microsoft Disability Answer Desk.  For future reference, you can report accessibility issues with Microsoft products to the Disability Answer Desk: 800-936-5900.

Have an awesome day!

Tristen Breitenfeldt


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Replying to athen-list Digest, Vol 151, Issue 18



Message: 4

Date: Wed, 22 Aug 2018 18:36:49 +0000

From: "Schwarte, David M." <schwarte at purdue.edu<mailto:schwarte at purdue.edu>>

To: "Access Technology Higher Education Network

              (athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>)"              <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>

Subject: [Athen] Sticky Keys in Windows 10

Message-ID: <8ee77e62776740c1b6b7136fa23d6bfb at wppexc06.purdue.lcl<mailto:8ee77e62776740c1b6b7136fa23d6bfb at wppexc06.purdue.lcl>>

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Hello Everyone,



Our campus labs have moved to Windows 10 over the summer.  In general this has not been a bad experience assistive technology wise; however, I have just confirmed that we are having an odd problem.  We have a user who needs to use sticky keys to press Ctrl + Alt + Del for logging in.  Pressing the Shift key quickly makes the expected sound for turning on Sticky Keys, but they do not seem to be on.  Other Ease of Access apps, mainly Narrator, seem to work fine at the initial login screen.  Does anyone know if there was a change in the way Sticky Keys works in the login screen for Windows 10?  I know the Narrator launching key sequence changed.  I did confirm that the 5 shift key quickly still launches Sticky Keys on the lab computers once the user is logged in.



Thanks,

David Schwarte



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Message: 5

Date: Wed, 22 Aug 2018 11:44:25 -0700

From: Doug Hayman <dhayman at uw.edu<mailto:dhayman at uw.edu>>

To: Access Technology Higher Education Network

              <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>

Subject: Re: [Athen] Sticky Keys in Windows 10

Message-ID:

<CAAewyMESLU0Jz2LBAqgpC6QGnacb24xr2b1wunB2XJGqd9OQGA at mail.gmail.com<mailto:CAAewyMESLU0Jz2LBAqgpC6QGnacb24xr2b1wunB2XJGqd9OQGA at mail.gmail.com>>

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David,



Tried just now to do the quick tapping of shift key and got a dialogue box pop up to enable/not the function.  But it didn't turn sticky keys on.



When I unchecked the option to have that dialogue pop up (see attached

image) then the rapid-repeated shift key toggled them on/off as expected.



On Wed, Aug 22, 2018 at 11:36 AM, Schwarte, David M. <schwarte at purdue.edu<mailto:schwarte at purdue.edu>>

wrote:



Hello Everyone,







Our campus labs have moved to Windows 10 over the summer.  In general

 this has not been a bad experience assistive technology wise; however,

 I have just confirmed that we are having an odd problem.  We have a

 user who needs to use sticky keys to press Ctrl + Alt + Del for

 logging in.  Pressing the Shift key quickly makes the expected sound

 for turning on Sticky Keys, but they do not seem to be on.  Other Ease

 of Access apps, mainly Narrator, seem to work fine at the initial

 login screen.  Does anyone know if there was a change in the way

 Sticky Keys works in the login screen for Windows 10?  I know the

 Narrator launching key sequence changed.  I did confirm that the 5

 shift key quickly still launches Sticky Keys on the lab computers once the user is logged in.







Thanks,



David Schwarte





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