[Athen] Live Scribe smart pen issues

[Robert Spangler]

We currently have the Echo pens and haven't experienced many issues with
them, but yes the desktop software has been a real pain in the neck.  What
are the differences between the Livescribe 3 pen and Echo pen?  Is there a
significant cost difference?


On Fri, Aug 24, 2018 at 6:44 PM Connie Hackett <cmhackett at stcc.edu> wrote:


> We were having all kinds of issues with the echo pens so we switch to the

> Livescribe 3 pens which are great. These pens work with an app on

> smartphones. Our students love them and we are in the process of purchasing

> more of these pens to loan out to our students.

>

> Sent from my iPhone

>

> On Aug 24, 2018, at 6:13 PM, Leyna Bencomo <lbencomo at uccs.edu> wrote:

>

> I gave up on getting Echo desktop for students on my loaned smart pens.

> Too many issues.  It’s been awhile since I have tried.  Currently, I lend

> out pens every semester.  Students use them to take notes and record.  They

> use the paper notebook and the pen to listen.  We don’t use the upload to

> the computer for anything.  At the end of the semester, if they request it,

> I will copy the pen to an audio pdf for them and give it to them.  I erase

> the pens every semester and we move on.

>

>

>

> If a student buys their own personal pen, that is a different story but

> for loaners, the accommodation is to help with notetaking.  They get that

> benefit using the notebook and pen without Echo desktop.  The virtual

> notebooks are nice but most of my students buy the $8.25 3-subject physical

> notebook and find that sufficient.

>

>

>

> Regards,

>

>

>

> Leyna Bencomo

>

> Assistive Technology Specialist

>

> Office of Information Technology

>

> *University of Colorado Colorado Springs*

>

> 1420 Austin Bluffs Parkway, EPC 215

>

> Colorado Springs, CO 80918

>

> (719) 255-4202 / lbencomo at uccs.edu

>

> http://www.uccs.edu/~it/

>

> <image002.png>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Hegney, Shaun

> *Sent:* Friday, August 24, 2018 3:05 PM

> *To:* 'athen-list at u.washington.edu' <athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Live Scribe smart pen issues

>

>

>

> Hmm I’ve had similar issues in the past I’ve had some luck with

> reinstalling echo desktop. I’ve also had to back up a pen and then reset /

> update  the firmware.

>

>

>

> *Shaun Hegney*

>

> *Program Specialist 2*

>

> Disability Support Services

>

> Spokane Falls Community College

>

> (509)-533-3544

>

> Shaun.Hegney at sfcc.spokane.edu

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Kluesner, Bryon

> *Sent:* Friday, August 24, 2018 1:59 PM

> *To:* 'athen-list at u.washington.edu' <athen-list at u.washington.edu>

> *Subject:* [Athen] Live Scribe smart pen issues

>

>

>

> Hi all,

>

>

>

> I am having difficulties with live scribe not letting a student update her

> pen. She gets an error message that her existing account is not valid. She

> just registered the pen yesterday and the Echo desktop is giving her

> problems. I was able to archive and share her nots from my Echo desktop,

> but her Echo desktop will not recognize the pen.

>

>

>

> Any suggestions or advise?

>

>

>

> As always, thanks!

>

>

>

> Bryon

>

>

>

> *Bryon Kluesner, RhD*

>

> *Adaptive Technology Coordinator*

>

> *Disability Resource Center*

>

> *Adjunct Professor*

>

> *College of Health, Education & Professional Studies*

>

> <image003.png>

>

> *The University of Tennessee at Chattanooga*

> 103 Frist Hall

> 615 McCallie Avenue, Dept. 2953

>

> Chattanooga, TN 37403

>

>

>

> (423) 425-4006 | utc.edu/drc

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-- 
Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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