[Athen] Sensis Access

[Dan Comden]

Let's boil down Sean's excellent response to what is germane...
We'll strip out his excellent lead-in to the the meat, which is the
penultimate-2 paragraph...

Automated tools are not the answer. Yes, they can help, but no institution
should rely on them. Carly's page at Western Washington and Sean's response
show why.

Garbage files are what many students are dealing with. We are hearing about
this from not-disabled students as well.

(the metrics are still nice to have, but offer nothing about the completely
obtuse files that are out there)

-*- Dan

On Wed, Apr 3, 2019 at 5:42 PM Sean Keegan <skeegan at ccctechcenter.org>
wrote:


>

> One of the parts that I really tried to communicate to all users was that

> it was a "garbage in-garbage out" model in that if you uploaded something

> that was a very poor scan or of highly complex layout, then the system

> would likely not deliver you the results you wanted (particularly if you

> tried to go from scanned image directly to MP3). This was an important

> aspect to communicate to upper management as it was NEVER intended to

> replace the alt format production program, but rather augment and support

> students who needed something "right now." Students live a 24x7 life when

> at an institution, but alt media programs are not always open that many

> hours.

>

> One thing that I felt was very cool about the tool is that we could get

> metrics on how the system was being used (not sure if that is still

> available). But it really helped me understand what formats students tended

> to use more than others.

>

>

>

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