[Athen] K1000 error

David Andrews dandrews at visi.com
Thu Feb 14 05:46:36 PST 2019

There have been a few messages on the K1000
e-mail list lately -- although I don't know if
anyone from Kurzweil is on it any longer.


At 03:21 PM 2/5/2019, you wrote:

>Content-Language: en-US

>Content-Type: multipart/alternative;




>Over the past year, I’ve been unable to update

>K1000 or even see if updates exist.


>When I choose “Online” followed by “updates it

>says an online search has begun, then returns this error:

>"An error occurred in the search of Kurzweil educational systems

>Unable to create FTP Session”


>I’ve tried this with four different computers in

>four different locations both with Windows 7 and

>Windows 10. Same error. Ports 20 and 21 which

>are used for FTP are not blocked and other FTP transfers work.


>Kurzweil used to have a mailing list for support

>but that seems to have disappeared. I’m running V14.7 of K1000.


>Also when I switch to the VW James voice, K1000

>wants to access its CD, but ignores the CD if I

>insert it and gives me an error 1703. It then

>can run James fine, but it takes a while as it

>fruitlessly searches for the CD which it can’t locate even when it’s there.


>Anyone else encountered these issues and how

>does one get email support these days – I

>already tried phone support and the guy had no idea.




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