[Athen] JAWS and NVDA training help

[Karlen Communications]

Sometimes the single key, quick keys only work if you are in a Say All or
reading mode for the entire document, not when you are able to edit. For
example, JAWS has the same quick Keys for Headings but they are only usable
if you are in SayAll.reading the entire document.

 

Also, keep in mind that sometimes keyboard commands don't work because there
is a bug although using Insert + F7 has not brought up Google stuff on my
computer. Is this perhaps a keyboard command the user or IT has set to do
that which conflicts with the NVDA command?

 

Cheers, Karen

 

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf
Of joe at a11yeval.com
Sent: Friday, October 11, 2019 3:29 PM
To: 'Access Technology Higher Education Network'
<athen-list at u.washington.edu>
Subject: Re: [Athen] JAWS and NVDA training help

 

Just a follow up:

 

We hit certain walls that even though a YouTube video and other
documentation tells us we are doing things correctly, we can't get it to
work the way it is documented. For example, with NVDA, you can use the quick
heading key of H to navigate headings. In a Word document, neither myself
nor my colleague can get this to work. It just types out H. And, if I
initiate the NVDA elements list (Insert F7) while in a Word document, it
opens google instead.

 

Joe:  This is because NVDA is in "Forms/interaction Mode" and is passing
through the keystrokes to the Microsoft Word Application so it types h. 
(The main function of a Word document is kind of a giant text area field). 
If you exit NVDA's forms mode using NVDA Key (usually INSERT) + SPACEBAR
(low pitch noise means you have switched into "virtual reading mode", High
pitch noise means "Forms mode"). Once you are in "reading mode" the H key
and INSERT+F7 commands will work again.

 

See section 8. Reading Objects in NVDA's key quick reference for more help
https://www.nvaccess.org/files/nvdaTracAttachments/455/keycommands%20with%20
laptop%20keyboard%20layout.html#7 (possibly old link) or section 6. Browse
Mode
https://www.nvaccess.org/files/nvda/documentation/userGuide.html?#BrowseMode
(this is the latest documentation)

 

Hope this helps!

 

  Joe Humbert

 

From: athen-list <athen-list-bounces at mailman12.u.washington.edu
<mailto:athen-list-bounces at mailman12.u.washington.edu> > On Behalf Of
joe at a11yeval.com <mailto:joe at a11yeval.com> 
Sent: Friday, October 11, 2019 3:09 PM
To: 'Access Technology Higher Education Network'
<athen-list at u.washington.edu <mailto:athen-list at u.washington.edu> >
Subject: Re: [Athen] JAWS and NVDA training help

 

Hi Vicki,

 

I work for The Paciello Group (TPG). We offer many different kinds of
training and our sister company is Freedom Scientific (Full disclosure: the
training sessions will probably not be free).

 

You can contact Brian Landrigan at our company, blandrigan at paciellogroup.com
<mailto:blandrigan at paciellogroup.com>  or call him at 603-661-0204. He can
help figure out, in collaboration with you, what training you might need.

 

To provide a high level answer, screen readers have different controls for
web browsers versus other desktop software so all commands might not be
cross compatible.  The available screen reader functions will also depend on
which mode the screen reader is in "virtual reading mode" versus
"interaction/forms" mode. 

 

I'm happy to help where I can in my free time.

 

Let me know if you have other questions.

 

Thankx,

  Joe Humbert

 

From: athen-list <athen-list-bounces at mailman12.u.washington.edu
<mailto:athen-list-bounces at mailman12.u.washington.edu> > On Behalf Of
Walton, Vicki
Sent: Friday, October 11, 2019 2:31 PM
To: athen-list at u.washington.edu <mailto:athen-list at u.washington.edu> 
Subject: [Athen] JAWS and NVDA training help

 

Our college tests all software that is requesting to be renewed or
purchased.  Our department is responsible for this task. Even though we have
the basic skills using both JAWS and NVDA, we want to improve our skill set.
We are both sighted users of these two products.

 

We are seeking anyone who is willing to do training for us. Both basic and
advanced training. This can be remote training using Zoom video
conferencing, in person, using email or phone calls.  

 

We hit certain walls that even though a YouTube video and other
documentation tells us we are doing things correctly, we can't get it to
work the way it is documented. For example, with NVDA, you can use the quick
heading key of H to navigate headings. In a Word document, neither myself
nor my colleague can get this to work. It just types out H. And, if I
initiate the NVDA elements list (Insert F7) while in a Word document, it
opens google instead.

 

We have Windows 10 and use the latest versions of NVDA and JAWS 2019.

 

Any help will be much appreciated.

 

Thank you.

 

 


 <https://www.columbiabasin.edu/> 


Vicki Walton
Assistive Technology Center
509.542.4428, or ext. 2428
2600 N. 20th Ave., Pasco, WA 99301 


 <https://www.facebook.com/columbiabasincollege>
<https://www.instagram.com/cbcollege>   <https://www.twitter.com/cbcollege>
<https://www.youtube.com/columbiabasincollege>
<https://www.snapchat.com/add/cbchawkssnaps>  



 

 

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