[Athen] [EXT]Re: JAWS and NVDA training help

[Robert Beach]

Keep in mind also that many laptops assign the function keys to specific actions. Pressing F7 may be a browser related command on that laptop which causes your default browser to launch. If you add the FN key to the command, you may get different results.

In JAWS, you will need to turn on Quick Keys with JAWS-KEY+Z in order to use the navigation key commands such as H, T, and K. In NVDAA, you will need to turn on Brose Mode with NVDA-KEY+SPACEBAR.

HTH.


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Karlen Communications
Sent: Saturday, October 12, 2019 7:35 AM
To: 'Access Technology Higher Education Network' <athen-list at u.washington.edu>
Subject: [EXT]Re: [Athen] JAWS and NVDA training help

CAUTION: This email originated outside KCKCC. Do not click links or open attachments unless you know the content is safe. Please forward all suspicious emails to support at kckcc.edu<mailto:support at kckcc.edu>.
Sometimes the single key, quick keys only work if you are in a Say All or reading mode for the entire document, not when you are able to edit. For example, JAWS has the same quick Keys for Headings but they are only usable if you are in SayAll...reading the entire document.

Also, keep in mind that sometimes keyboard commands don't work because there is a bug although using Insert + F7 has not brought up Google stuff on my computer. Is this perhaps a keyboard command the user or IT has set to do that which conflicts with the NVDA command?

Cheers, Karen

From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of joe at a11yeval.com<mailto:joe at a11yeval.com>
Sent: Friday, October 11, 2019 3:29 PM
To: 'Access Technology Higher Education Network' <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: Re: [Athen] JAWS and NVDA training help

Just a follow up:

We hit certain walls that even though a YouTube video and other documentation tells us we are doing things correctly, we can't get it to work the way it is documented. For example, with NVDA, you can use the quick heading key of H to navigate headings. In a Word document, neither myself nor my colleague can get this to work. It just types out H. And, if I initiate the NVDA elements list (Insert F7) while in a Word document, it opens google instead.

Joe:  This is because NVDA is in "Forms/interaction Mode" and is passing through the keystrokes to the Microsoft Word Application so it types h.
(The main function of a Word document is kind of a giant text area field).
If you exit NVDA's forms mode using NVDA Key (usually INSERT) + SPACEBAR (low pitch noise means you have switched into "virtual reading mode", High pitch noise means "Forms mode"). Once you are in "reading mode" the H key and INSERT+F7 commands will work again.

See section 8. Reading Objects in NVDA's key quick reference for more help https://www.nvaccess.org/files/nvdaTracAttachments/455/keycommands%20with%20laptop%20keyboard%20layout.html#7 (possibly old link) or section 6. Browse Mode https://www.nvaccess.org/files/nvda/documentation/userGuide.html?#BrowseMode (this is the latest documentation)

Hope this helps!

  Joe Humbert

From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of joe at a11yeval.com<mailto:joe at a11yeval.com>
Sent: Friday, October 11, 2019 3:09 PM
To: 'Access Technology Higher Education Network' <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: Re: [Athen] JAWS and NVDA training help

Hi Vicki,

I work for The Paciello Group (TPG). We offer many different kinds of training and our sister company is Freedom Scientific (Full disclosure: the training sessions will probably not be free).

You can contact Brian Landrigan at our company, blandrigan at paciellogroup.com<mailto:blandrigan at paciellogroup.com> or call him at 603-661-0204. He can help figure out, in collaboration with you, what training you might need.

To provide a high level answer, screen readers have different controls for web browsers versus other desktop software so all commands might not be cross compatible.  The available screen reader functions will also depend on which mode the screen reader is in "virtual reading mode" versus "interaction/forms" mode.

I'm happy to help where I can in my free time.

Let me know if you have other questions.

Thankx,
  Joe Humbert

From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of Walton, Vicki
Sent: Friday, October 11, 2019 2:31 PM
To: athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>
Subject: [Athen] JAWS and NVDA training help

Our college tests all software that is requesting to be renewed or purchased.  Our department is responsible for this task. Even though we have the basic skills using both JAWS and NVDA, we want to improve our skill set.  We are both sighted users of these two products.

We are seeking anyone who is willing to do training for us. Both basic and advanced training. This can be remote training using Zoom video conferencing, in person, using email or phone calls.

We hit certain walls that even though a YouTube video and other documentation tells us we are doing things correctly, we can't get it to work the way it is documented. For example, with NVDA, you can use the quick heading key of H to navigate headings. In a Word document, neither myself nor my colleague can get this to work. It just types out H. And, if I initiate the NVDA elements list (Insert F7) while in a Word document, it opens google instead.

We have Windows 10 and use the latest versions of NVDA and JAWS 2019.

Any help will be much appreciated.

Thank you.


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Vicki Walton
Assistive Technology Center
509.542.4428, or ext. 2428
2600 N. 20th Ave., Pasco, WA 99301
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