[Athen] [EXT]Re: ZoomText flashing the screen

[Robert Beach]

This was a Dell desktop, but not sure of the model. Windows 10 and ZoomText 2018 magnifier only.

I’m wondering if the video card is just having a hard time keeping up with the changes in the screen as the information changes. I believe this machine is using the integraded video card. Memory and/or processor power on the video side may be the issue.


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Doug Hayman
Sent: Monday, September 16, 2019 3:06 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [EXT]Re: [Athen] ZoomText flashing the screen

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I've seen that too and wondered what that was caused by.  Was the latest version of ZoomText Magnifier (not w/Reader) running on a Dell XPS 13 with Windows 10.

On Mon, Sep 16, 2019 at 12:58 PM Robert Beach <rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>> wrote:
Hey all,

I have a new one. I have a student using ZoomText 2018 (I haven’t upgraded her since she likes it the way it is and doesn’t like change). She is using black and white inverted colors. However, sometimes as she’s doing her work, the screen flashes a bit. There really isn’t a pattern to it. It sometimes happens when she’s moving the mouse, sometimes while the mouse is stille.

She doesn’t seem to mind it, but the teacher is bothred by it. She sometimes thinks it is somebody’s cell phone being turned on.

Any ideas?Thanks!


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

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--
Doug Hayman <dhayman at u<mailto:dhayman at u.washington.edu>w.edu<http://w.edu>>
Senior Computer Specialist
DO-IT Program (Disabilities, Opportunities, Internetworking, Technology)
UW Technology Services
Box 354842
Seattle, WA 98195
(206) 221-4165
http://www.washington.edu/doit
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