[Athen] Pearson Not Providing PDFs

Robert Spangler rspangler1 at udayton.edu
Tue Sep 17 08:11:36 PDT 2019


Does the Vitalsource reader provide its own TTS features? Is it designed
for universal access, or is it primarily designed for blind people in
mind? I've never used it before. Is there a reason why I would scan their
book, given the work involved in that process, rather than just providing
them the info to access Vitalsource? I certainly understand the argument
against it - it's just more for our students to learn, but shouldn't I
still offer the option?

Thanks for your insight,
Robert


On Tue, Sep 17, 2019 at 9:58 AM Susan Kelmer <Susan.Kelmer at colorado.edu>
wrote:


> They need to understand this is not about screen reader use. I tell them

> “the student’s technology doesn’t work with Vital Shelf.” They’ve never

> asked me the question you got, but I’m not surprised. They do want to

> offer what people will use, in the end, so sometimes they are going to ask.

>

>

>

> You can tell them anything you like. I often say, “my student prefers

> Braille, and I need PDFs to convert to Word to make Braille.” They aren’t

> ready to make Braille, and that will usually shut them up.

>

>

>

> And yes, why the HECK are they making it so difficult? Just keep pushing

> back on them, even if you decide to scan the student’s book in the end.

>

>

>

> *Susan Kelmer*

>

> *Alternate Format Production Program Manager*

>

> *Disability Services*

>

> *University of Colorado Boulder*

>

> *303-735-4836*

>

>

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Robert Spangler

> *Sent:* Tuesday, September 17, 2019 7:45 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Pearson Not Providing PDFs

>

>

>

> Susan, I have received a response from them simply asking what screen

> reader the student is using. I responded and just repeated my desire for a

> PDF version. Have you met this resistance before? Do you ultimately offer

> to scan the book for the student, or do you just hold out for the PDF? It

> is ridiculous that we have to go through these hoops to obtain something in

> a universal format such as PDF.

>

>

>

> Robert

>

>

>

>

>

> On Wed, Sep 11, 2019 at 12:02 PM Susan Kelmer <Susan.Kelmer at colorado.edu>

> wrote:

>

> My apologies. Disability.support at pearson.com

>

>

>

> *Susan Kelmer*

>

> *Alternate Format Production Program Manager*

>

> *Disability Services*

>

> *University of Colorado Boulder*

>

> *303-735-4836*

>

>

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Robert Spangler

> *Sent:* Wednesday, September 11, 2019 9:49 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Pearson Not Providing PDFs

>

>

>

> Hi Susan, thanks for your reply. Are you sure that's the correct email?

> When I wrote to them I got a mail delivery subsystem error.

>

>

>

> Robert

>

>

>

>

>

> On Wed, Sep 11, 2019 at 10:41 AM Susan Kelmer <Susan.Kelmer at colorado.edu>

> wrote:

>

> Every time Pearson tells me I have to go to VitalSource, I send an email

> request for the PDF to disability.resources at pearson.com. It works, but

> takes a couple weeks.

>

>

>

> I will not ever force a student over to VitalSource.

>

>

>

> *Susan Kelmer*

>

> *Alternate Format Production Program Manager*

>

> *Disability Services*

>

> *University of Colorado Boulder*

>

> *303-735-4836*

>

>

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Robert Spangler

> *Sent:* Wednesday, September 11, 2019 8:08 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] Pearson Not Providing PDFs

>

>

>

> Hello, in the past I feel like I was able to get Pearson to provide me PDF

> files instead of going through VitalSource, but now they seem to be

> insisting on using VitalSource and not providing us PDF files. Does anyone

> have a contact at Pearson from whom they get PDFs, or do we just need to

> suck it up and accept VitalSource as the solution?

>

>

>

> Thanks,

>

> Robert

>

>

>

>

> --

>

> Robert Spangler

> Disability Services Technical Support Specialist

> rspangler1 at udayton.edu

> Office of Learning Resources (OLR) - RL 023

> Ryan C. Harris Learning & Teaching Center (LTC)

> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302

> Phone: 937-229-2066

>

> Fax: 937-229-3270

>

> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)

>

> Web Site: http://go.udayton.edu/learning

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

> http://mailman12.u.washington.edu/mailman/listinfo/athen-list

>

>

>

>

> --

>

> Robert Spangler

> Disability Services Technical Support Specialist

> rspangler1 at udayton.edu

> Office of Learning Resources (OLR) - RL 023

> Ryan C. Harris Learning & Teaching Center (LTC)

> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302

> Phone: 937-229-2066

>

> Fax: 937-229-3270

>

> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)

>

> Web Site: http://go.udayton.edu/learning

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

> http://mailman12.u.washington.edu/mailman/listinfo/athen-list

>

>

>

>

> --

>

> Robert Spangler

> Disability Services Technical Support Specialist

> rspangler1 at udayton.edu

> Office of Learning Resources (OLR) - RL 023

> Ryan C. Harris Learning & Teaching Center (LTC)

> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302

> Phone: 937-229-2066

>

> Fax: 937-229-3270

>

> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)

>

> Web Site: http://go.udayton.edu/learning

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

> http://mailman12.u.washington.edu/mailman/listinfo/athen-list

>



--
Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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