[Athen] [EXTERNAL] Re: web conferencing tools and sign language interpreters

Heidi Scher hascherdss at gmail.com
Sun Apr 19 12:21:33 PDT 2020


Hello Ione,

Thank you for those tips! I had wondered about the situation of screen
sharing.

I greatly appreciate your feedback!

Heidi


On Fri, Apr 17, 2020 at 1:48 PM Priest, Ione <ipriest at msudenver.edu> wrote:


> Hello Heidi,

>

>

>

> We’ve worked out methods with Zoom and MS Teams for our interpreters. Both

> allow the “pinning” of videos, as Andi mentioned. Teams allows the pinning

> of multiple videos at once, but only on the desktop versions. The mobile

> apps for both only allows the pinning of a single video. We have a few

> students who only have their phone or iPad to access their lectures, so we

> set up test meetings for each course with the professors and interpreters

> to go over all the tech elements and let them test what would work or not

> work together, and instructed the interpreters and students how to un-pin

> and re-pin when the interpreters swap.

>

>

>

> The other big thing we’ve found is if a professor uses the “whiteboard” or

> shares their screen (mostly for their PPT slides). In both cases, this

> changes everyone’s main view to see the screen, regardless of whether a

> video is pinned or not. The pinned videos should still be visible, however,

> and the student can simply click/tap to swap with the screen view. This

> will minimize the screen view, so the student might have to switch back and

> forth, depending on the class.

>

>

>

> It’s definitely not perfect, but it seems to be working for our students

> so far.

>

>

>

> Hope that helps!

>

>

>

> *Ione Priest, **CPACC

> <https://www.accessibilityassociation.org/cpacccertification>** |* *Accessibility

> Technology Manager*

> *Pronouns: she, her, hers*

>

> Access Center

>

> Metropolitan State University of Denver

>

> Campus Box 56, P.O. Box 173362, Denver, CO 80217-3362

>

> 303-615-0200 (office)

>

> 720-778-5662 (fax)

>

> ipriest at msudenver.edu | www.msudenver.edu/access

>

> MSU Denver logo:

>

> [image: Metropolitan State University of Denver]

>

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> *From:* athen-list [mailto:athen-list-bounces at mailman12.u.washington.edu] *On

> Behalf Of *Heidi Scher

> *Sent:* Friday, April 17, 2020 10:18 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [EXTERNAL] Re: [Athen] web conferencing tools and sign

> language interpreters

>

>

>

> NOTICE: This email originated from outside the University. Please

> exercise caution when replying or opening links and attachments.

>

>

>

> Thanks Andrea!

>

>

>

> That's a feature I'm looking for in each of the platforms. I'm also

> curious about any best practices or pitfalls folks have encountered.

>

>

>

> Appreciate your feedback!

>

>

>

> Heidi

>

>

>

> On Fri, Apr 17, 2020 at 11:03 AM Andrea L. Dietrich <adietrich at cornell.edu>

> wrote:

>

> In Zoom it’s possible to “pin” some people so they never disappear.

> https://support.zoom.us/hc/en-us/articles/201362743-Pin-Video

> <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.zoom.us%2Fhc%2Fen-us%2Farticles%2F201362743-Pin-Video&data=02%7C01%7Cipriest%40msudenver.edu%7C6752225ab5ec450a1c2b08d7e2eb8613%7C03309ca417334af9a73cf18cc841325c%7C1%7C0%7C637227373532853473&sdata=jKTANWJrFYpCg7OAz9EQRr%2BYUnxS5zCdFQJq%2FVYdoI8%3D&reserved=0>

>

>

>

> -Andi :)

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Heidi Scher

> *Sent:* Friday, April 17, 2020 10:49 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] web conferencing tools and sign language

> interpreters

>

>

>

> Hello Andi,

>

>

>

> Thanks for the information! My concern is that with some of the apps, if a

> participant isn't active (i.e. talking) then their video box disappears. I

> know there's the option to have a separate "meeting" for the user and the

> interpreter, but I was curious about general experiences as well as how the

> various vid conferencing apps handled the video box.

>

>

>

> Thank you!

>

> Heidi

>

>

>

> On Fri, Apr 17, 2020 at 8:53 AM Andrea L. Dietrich <adietrich at cornell.edu>

> wrote:

>

> Hi,

>

>

>

> I’m a C-Print captionist as part of my job, but I’ve been captioning for a

> few classes where a student is also using interpreters. We use Zoom to

> meet. As far as I know, the interpreters are simply being allowed to join

> the meeting as normal participants, and the professor (in this case) knows

> that if the students are put into breakout rooms the interpreters (and I)

> should also be added to the student’s room. It seems to work well. I was

> added to one class as a “backup” because if there IS lag or something

> having a secondary means of seeing the information is helpful, so you may

> want to consider that for any students who rely on interpreting.

>

>

>

> -Andi :)

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Heidi Scher

> *Sent:* Friday, April 17, 2020 9:36 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] web conferencing tools and sign language interpreters

>

>

>

> Hello all!

>

>

>

> I would appreciate any information on experiences you have setting up and

> using various web conferencing platforms (such as Blackboard, WebEx, MS

> Teams, Zoom, etc) when a sign language interpreter is needed.

>

>

>

> Any and all information would be greatly appreciated!

>

>

>

> Heidi

>

> +++++++++++++++

> Heidi Scher, M.S., CRC

> Associate Director - AT

>

> *she, her, hers*

>

> Center for Educational Access at the University of Arkansas

>

> 1 University of Arkansas, ARKU 209

> Fayetteville, AR 72701

> 479.575.3104 phone

> 479.575.7445 fax

> +++++++++++++++

>

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