[Athen] Describing How to Install Software on a Mac

[Stager, Catherine]

I hope it does help, Robert. The page is very usability friendly both being uncluttered by distractions, and simply laid out. I like how they use both image and descriptive words. The webpage is also pretty accessible.
Best,
Cath

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Robert Spangler
Sent: Thursday, August 13, 2020 2:57 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] Describing How to Install Software on a Mac


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Hi Cath, thanks for this link.  I do explain to the student that they have to drag the icon exactly as it shows on their screen, so there's some break in the communication because I've had multiple students mess this up, but I can do it just fine with the keyboard.  I'll see if showing them the image on this page is helpful at all.  Thanks again.

Robert


On Thu, Aug 13, 2020 at 4:32 PM Stager, Catherine <Catherine.Stager at frontrange.edu<mailto:Catherine.Stager at frontrange.edu>> wrote:
The biggest challenges I have run into with students installing on Mac is the “Lock” that shows up and has to be unlocked: it requires that they enter their computer user name and PW.
As a support suggestion, I have linked texthelp’s own support page for first time installs,  https://support.texthelp.com/help/readwrite-for-mac-installing-readwrite-mac-for-the-first-time.
Hope you find a method that helps students do this without a problem (grin).

Best regards,
Cath

Catherine M. Stager
Assistive Technology Specialist
Catherine.Stager at frontrange.edu<mailto:Catherine.Stager at frontrange.edu>

(720) 336-1245
[Front Range Community College, Boulder County Campus]
Disability Support Services - Assistive Technology
Check out our Getting Started Guides for At Home Support!<https://drive.google.com/drive/folders/1n4rM-rd97LOfRN-E3mYqRv0K1T8e0Pu1?usp=sharing>
https://bit.ly/GettingStartedAtHome



From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of Robert Spangler
Sent: Thursday, August 13, 2020 1:21 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: [Athen] Describing How to Install Software on a Mac


CAUTION: This email originated from outside of the Colorado Community College System. Do not click links or open attachments unless you recognize the sender and know the content is safe. Please contact your college IT Help Desk if you have any questions.
Hi all,

I am blind and use screen readers.  Those of you who are blind also know how complicated it can be to describe to sighted people how to perform certain tasks, since we don't always know what icons look like--or at least I certainly don't.

I have been unsuccessful at describing to students how to install apps on their Mac - particularly, Read and Write.  When I open the disk image file, I arrow over to the .app file, perform a command C, then go to the Applications folder and perform a command V to paste it.

For sighted people, they would drag the app file from the disk image package to the applications folder.  It even says, in the Read and Write DMG, "Drag our beautiful icon to the applications folder."  I have had multiple students, however, fail at doing this and instead make an alias in the applications folder.  Of course I can't see what they're doing to correct them.

In the old times, when we were allowed to meet in person with students, I would just take the computer and complete the install myself.  Now, however, I need to figure out how to explain this.

Anyone have any tips?

Robert


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Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu<mailto:rspangler1 at udayton.edu>
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302
Phone: 937-229-2066
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Web Site: http://go.udayton.edu/learning
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--
• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM. The office in Roesch 023 will not be open until further notice.
• Appointments for Disability Services, accommodations, and Voluntary Medical Withdrawals will be conducted via telephone. To schedule, call 937-229-2066.
• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write Place will be accessible remotely.
• For instructions and current OLR updates, visit go.udayton.edu/learning<http://go.udayton.edu/learning>


Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu<mailto:rspangler1 at udayton.edu>
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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