[Athen] Proctor U

[Jennifer Knott]

At CSU we have witnessed a decline in customer service over the past year.
Since swiftly moving online, students have objected to being watched while
taking a test, so we explored alternatives, including Respondus Monitor and
Proctorio. ProctorU has apparently been overwhelmed and unable to keep up,
with leadership evidently lacking.

____________________________
*Please fill out this short survey regarding your service today: *COOL
Consultation Survey
<https://docs.google.com/forms/d/e/1FAIpQLSdX0a2PznlxUwwd3X680vzvxx4kUJFfX25z7S8uNvfx9IWUBg/viewform>
Dr. Jennifer Knott, Ed.D.
Director, Center of Online Learning
Columbus State University
(706) 507-8695
____________________________
PLEASE NOTE:
For the week of March 16–20, we are dedicating our efforts to provide
support on a large scale. COOL will continue to provide more one-to-one
support during the week of March 23–27. If I am unable to get back to you,
please grab a spot on my Google calendar
<https://calendar.google.com/calendar/selfsched?sstoken=UU5IRElVQncxcS02fGRlZmF1bHR8M2E3ZTk2ZGYxOGI4OTA1YjAyYmY0M2FiMWIyZWI4YmQ>
through
the appointment app*. *Just select a time slot that works for you and save.
IF YOU NEED HELP IMMEDIATELY, CONTACT onlinelearning at columbusstate.edu.

There are also resources in your *CougarVIEW Quick Start* course, which can
be accessed by logging into CougarVIEW and locating the course under the
"waffle" icon.

   - CSU COVID-19 updates can be found here
   <https://www.columbusstate.edu/coronavirus/>.
   - COOL resources can be found here <https://cool.columbusstate.edu/>.






On Tue, May 26, 2020 at 4:58 PM Cynthia Grimley <
cynthia.grimley at stonybrook.edu> wrote:


> Hi,

>

> I am wondering if anyone has experience with Proctor U.  Have you

> experienced any barriers using this program?

>

> Thank you!

>

> --

>

> *Cynthia Grimley*

>

> *Testing Coordinator*

>

>

> *Student Accessibility Support Center*

>

> 128 Educational Communications Center

>

> Office: 631.632.6748

>

>

> *Division of Student Affairs*

>

> Studentaffairs.stonybrook.edu <https://studentaffairs.stonybrook.edu/>

>

> Facebook <https://facebook.com/sbustudentaffairs> | Twitter

> <https://twitter.com/sbu_osa> | Instagram

> <https://www.instagram.com/sbustudentaffairs/>

>

>

>

> [image: Stony Brook University logo] <https://www.stonybrook.edu/>

> _______________________________________________

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