[Athen] Chat bot accessibility

[Fathauer, Laura]

These are some of the chat widgets I've seen with explicit accessibility
statements:

Olark:
https://www.olark.com/help/accessibility/

LivePerson
https://knowledge.liveperson.com/security-regulations-accessibility-policy.html

Zendesk:
https://www.zendesk.com/company/policies-procedures/accessibility/

Intercom:
https://www.intercom.com/help/en/articles/2530813-is-the-intercom-messenger-accessible

Blog post review of the above:
https://krisrivenburgh.com/live-chat-accessibility-wcag-2-0-aa-conformance/


Cheers!
Laura


On Mon, Nov 2, 2020 at 9:34 AM Justin Romack <justinr at disability.tamu.edu>
wrote:


> Howdy all!

>

>

>

> I had a colleague ask about accessible chat bot options out there. Are any

> of you working with something that’s accessible or can be easily modified

> to be accessible?

>

>

>

> Grateful for any direction you could point me.

>

>

>

> Thanks! 😊

>

>

>

>

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> - - - - - - - - - - - - - - - - - - - - - - - -

>

>

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> *Justin Romack*  | Assistive Technology Coordinator

>

> Disability Resources | Texas A&M University

>

> 1224 TAMU | College Station, TX 77843-1224

>

>

>

> ph: 979.845.1637 | justinr at disability.tamu.edu | disability.tamu.edu

>

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