[Athen] [EXTERNAL] - Re: [EXT]Re: [EXT]Re: Zoom question

Hayman, Douglass dhayman at olympic.edu
Mon Oct 5 15:30:49 PDT 2020


Robert,

I looked around in Zoom and couldn’t find much in the way of settings to play with at least in the Windows non-pro version I’m using.

What I did find was that in Windows 10 you can right click on the speaker icon in the system tray and choose open sound settings.

Within that sound settings is an advanced sound options where you can move sliders down from 100 percent on an app by app basis. My test recording in Zoom with NVDA and my voice I could hear the difference.

Doug Hayman
IT Accessibility Coordinator
Information Technology
Olympic College
dhayman at olympic.edu<mailto:dhayman at olympic.edu>
(360) 475-7632 (currently working remotely and don’t have access to this phone)

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Robert Beach
Sent: Monday, October 5, 2020 12:53 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [EXTERNAL] - Re: [Athen] [EXT]Re: [EXT]Re: Zoom question

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Yes, I tried that as well. For whatever reason, my voice quality is fine, but the synthesized voice is hardly understandable. I do have another external microphone at home I may try.


Robert Lee Beach
Assistive Technology Specialist – Student Accessibility & Support Services

Kansas City Kansas Community College
7250 State Ave. - Suite # 3384 - Kansas City, KS 66112
O 913-288-7671 | F 913-288-7678
rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS 66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>


From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of glen walker
Sent: Monday, October 5, 2020 2:39 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: [EXT]Re: [Athen] [EXT]Re: Zoom question

CAUTION: This email originated outside KCKCC. Do not click links or open attachments unless you know the content is safe. Please forward all suspicious emails to support at kckcc.edu<mailto:support at kckcc.edu>.
Hard to diagnose by "guessing". Zoom has a test meeting you can join (https://zoom.us/test<https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fzoom.us%2Ftest&data=02%7C01%7C%7C7cc17d44eb874867ca9f08d869668c6d%7C23c46d06c5e342e3b848763ebb02e6ad%7C0%7C0%7C637375236450206022&sdata=atkhlrS9G3kaAUIIquewIVQzYv87bzQX6NJ4s6LkD7Y%3D&reserved=0>) but you can only test your microphone and speakers. You can't share your screen or system audio or record in order to test the screen reader volume. However, when I use an external mic, such as on my usb webcam that is mounted on top of my monitor, I *don't* share my system audio and the mic on the webcam picks up my voice and the screen reader voice as the same. So with the screen reader running, I have it loud enough on my speakers that I can hear it and it's picked up by the mic as if I were talking. The audio quality isn't as good as system audio, but it definitely lets you control the volume. Just like if I were to speak louder or softer, I can physically change the speaker volume and the screen reader is heard as louder or softer.

On Mon, Oct 5, 2020 at 12:19 PM Robert Beach <rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>> wrote:
Glen,

This is a good try, but it doesn’t work. I just tried it again on my system at work (I have tried it on my laptop at home) and the JAWS volume did not change as I took the slider down while in a Zoom meeting. I took it all the way down to 10%. JAWS is still much louder than my voice.

When I use this slider outside of a Zoom meeting, it does change the volume of JAWS just fine. Maybe I’m missing something (which is possible since this is a crazy Monday morning).

Any other ideas?


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