[Athen] [EXT]Re: [EXT]Re: Zoom question

[Robert Beach]

Yes, I tried that as well. For whatever reason, my voice quality is fine, but the synthesized voice is hardly understandable. I do have another external microphone at home I may try.


Robert Lee Beach
Assistive Technology Specialist – Student Accessibility & Support Services

Kansas City Kansas Community College
7250 State Ave. - Suite # 3384 - Kansas City, KS 66112
O 913-288-7671 | F 913-288-7678
rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone: 913-288-7671
Email: rbeach at kckcc.edu


From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of glen walker
Sent: Monday, October 5, 2020 2:39 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [EXT]Re: [Athen] [EXT]Re: Zoom question

CAUTION: This email originated outside KCKCC. Do not click links or open attachments unless you know the content is safe. Please forward all suspicious emails to support at kckcc.edu<mailto:support at kckcc.edu>.
Hard to diagnose by "guessing".  Zoom has a test meeting you can join (https://zoom.us/test<https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fzoom.us%2Ftest&data=02%7C01%7C%7C7cc17d44eb874867ca9f08d869668c6d%7C23c46d06c5e342e3b848763ebb02e6ad%7C0%7C0%7C637375236450206022&sdata=atkhlrS9G3kaAUIIquewIVQzYv87bzQX6NJ4s6LkD7Y%3D&reserved=0>) but you can only test your microphone and speakers.  You can't share your screen or system audio or record in order to test the screen reader volume.  However, when I use an external mic, such as on my usb webcam that is mounted on top of my monitor, I *don't* share my system audio and the mic on the webcam picks up my voice and the screen reader voice as the same.  So with the screen reader running, I have it loud enough on my speakers that I can hear it and it's picked up by the mic as if I were talking.  The audio quality isn't as good as system audio, but it definitely lets you control the volume.  Just like if I were to speak louder or softer, I can physically change the speaker volume and the screen reader is heard as louder or softer.

On Mon, Oct 5, 2020 at 12:19 PM Robert Beach <rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>> wrote:
Glen,

This is a good try, but it doesn’t work. I just tried it again on my system at work (I have tried it on my laptop at home) and the JAWS volume did not change as I took the slider down while in a Zoom meeting. I took it all the way down to 10%. JAWS is still much louder than my voice.

When I use this slider outside of a Zoom meeting, it does change the volume of JAWS just fine. Maybe I’m missing something (which is possible since this is a crazy Monday morning).

Any other ideas?


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