[Athen] Using GSuite with NVDA or JAWS

Robert Spangler rspangler1 at udayton.edu
Wed Oct 21 07:53:20 PDT 2020

Hello to the screen reader users on the list, something is always broken in
GSuite, but this time it's rather a major issue. I am working on a Google
Sheet, and when I navigate through the menus, JAWS says "1 of 17, 2 of 17,
3 of 17" etc as I am arrowing down. This is through the File menu; I am
attempting to rename a sheet. Well, I can't really do this when the
announcement of menu items is broken.

Has anyone else seen this? I've seen it with NVDA as well. I am using
Google Chrome. I had this issue a while back, but it has returned.

I would like to ask that anyone else who is experiencing this (or any other
accessibility issue in GSuite, for that matter) report it to Google's
accessibility team. These issues impact our work, and we need to be direct
and firm in expressing this when sending these reports to Google.

Here is the link to the email form for the Google accessibility support


Robert Spangler
Disability Services Technical Support Specialist, Office of Learning
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