[Athen] [EXT] Using GSuite with NVDA or JAWS

[Robert Beach]

Did you make sure the window is maximized? I’ve seen this happen in a few programs when the window was not maximized.


Robert Lee Beach
Assistive Technology Specialist – Student Accessibility & Support Services

Kansas City Kansas Community College
7250 State Ave. - Suite # 3384 - Kansas City, KS 66112
O 913-288-7671 | F 913-288-7678
rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>



From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Robert Spangler
Sent: Wednesday, October 21, 2020 9:53 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [EXT][Athen] Using GSuite with NVDA or JAWS

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Hello to the screen reader users on the list, something is always broken in GSuite, but this time it's rather a major issue.  I am working on a Google Sheet, and when I navigate through the menus, JAWS says "1 of 17, 2 of 17, 3 of 17" etc as I am arrowing down.  This is through the File menu; I am attempting to rename a sheet.  Well, I can't really do this when the announcement of menu items is broken.

Has anyone else seen this?  I've seen it with NVDA as well.  I am using Google Chrome.  I had this issue a while back, but it has returned.

I would like to ask that anyone else who is experiencing this (or any other accessibility issue in GSuite, for that matter) report it to Google's accessibility team.  These issues impact our work, and we need to be direct and firm in expressing this when sending these reports to Google.

Here is the link to the email form for the Google accessibility support team:
https://support.google.com/accessibility/contact/contact_google_disability<https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.google.com%2Faccessibility%2Fcontact%2Fcontact_google_disability&data=04%7C01%7C%7Ceb19eb9d630d4d09daef08d875d1300d%7C23c46d06c5e342e3b848763ebb02e6ad%7C0%7C0%7C637388889171167682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hlFBQSSQc335vk%2BomHis9r5s3qKX42gBvy1QuMfhs2g%3D&reserved=0>

Robert


--
Robert Spangler
Disability Services Technical Support Specialist, Office of Learning Resources (OLR)
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University of Dayton
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