[Athen] [EXT] Using GSuite with NVDA or JAWS

[Robert Spangler]

Hi Robert, thanks for the suggestion, but unfortunately it didn't make a
difference.  Also another part of this I did not mention in my last email:
after I arrow down a few times only hearing, "1 of 17, 2 of 17," etc, after
a few presses of the down arrow the menu closes and I'm returned to the
sheet.

I use Microsoft Edge for work on my home computer, since all of my personal
stuff is in Chrome, but because of this issue I am forced to use Chrome to
work on this sheet.  I am working in Chrome without any issues.

Robert


On Wed, Oct 21, 2020 at 11:03 AM Robert Beach <rbeach at kckcc.edu> wrote:


> Did you make sure the window is maximized? I’ve seen this happen in a few

> programs when the window was not maximized.

>

>

>

>

>

> *Robert Lee Beach*

>

> *Assistive Technology Specialist* – Student Accessibility & Support

> Services

>

>

>

> *Kansas City Kansas Community College*

>

> 7250 State Ave. - Suite # 3384 - Kansas City, KS 66112

>

> O 913-288-7671 | F 913-288-7678

>

> rbeach at kckcc.edu

>

>

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Robert Spangler

> *Sent:* Wednesday, October 21, 2020 9:53 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [EXT][Athen] Using GSuite with NVDA or JAWS

>

>

>

> *CAUTION:** This email originated outside KCKCC. Do not click links or

> open attachments unless you know the content is safe. Please forward all

> suspicious emails to support at kckcc.edu <support at kckcc.edu>.*

>

> Hello to the screen reader users on the list, something is always broken

> in GSuite, but this time it's rather a major issue.  I am working on a

> Google Sheet, and when I navigate through the menus, JAWS says "1 of 17, 2

> of 17, 3 of 17" etc as I am arrowing down.  This is through the File menu;

> I am attempting to rename a sheet.  Well, I can't really do this when the

> announcement of menu items is broken.

>

>

>

> Has anyone else seen this?  I've seen it with NVDA as well.  I am using

> Google Chrome.  I had this issue a while back, but it has returned.

>

>

>

> I would like to ask that anyone else who is experiencing this (or any

> other accessibility issue in GSuite, for that matter) report it to Google's

> accessibility team.  These issues impact our work, and we need to be direct

> and firm in expressing this when sending these reports to Google.

>

>

>

> Here is the link to the email form for the Google accessibility support

> team:

>

> https://support.google.com/accessibility/contact/contact_google_disability

> <https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.google.com%2Faccessibility%2Fcontact%2Fcontact_google_disability&data=04%7C01%7C%7Ceb19eb9d630d4d09daef08d875d1300d%7C23c46d06c5e342e3b848763ebb02e6ad%7C0%7C0%7C637388889171167682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hlFBQSSQc335vk%2BomHis9r5s3qKX42gBvy1QuMfhs2g%3D&reserved=0>

>

>

>

> Robert

>

>

>

>

> --

>

> Robert Spangler

>

> Disability Services Technical Support Specialist, Office of Learning

> Resources (OLR)

>

> • OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30

> PM. The office in Roesch 023 will not be open until further notice.

>

> • Appointments for Disability Services, accommodations, and Voluntary

> Medical Withdrawals will be conducted via telephone. To schedule, call

> 937-229-2066.

>

> • Academic Coaching, Supplemental Instruction (SI), Tutoring, and the

> Write Place will be accessible remotely.

>

> University of Dayton

>

> Ryan C. Harris Learning Teaching Center (LTC)

>

> Roesch Library Room: 023

>

> Phone: 937-229-2066

>

> For Deaf/Hard of Hearing, call 711 (Ohio Relay)

>

> For office hours and further OLR information, please visit

> go.udayton.edu/learning

> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fgo.udayton.edu%2Flearning&data=04%7C01%7C%7Ceb19eb9d630d4d09daef08d875d1300d%7C23c46d06c5e342e3b848763ebb02e6ad%7C0%7C0%7C637388889171167682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=chl%2F2haSpDiZ67XZvke5KwAgwlOwxHPA3GcW%2F85%2Bt2M%3D&reserved=0>

>

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-- 
Robert Spangler
Disability Services Technical Support Specialist, Office of Learning
Resources (OLR)
• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM.
The office in Roesch 023 will not be open until further notice.
• Appointments for Disability Services, accommodations, and Voluntary
Medical Withdrawals will be conducted via telephone. To schedule, call
937-229-2066.
• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write
Place will be accessible remotely.
University of Dayton
Ryan C. Harris Learning Teaching Center (LTC)
Roesch Library Room: 023
Phone: 937-229-2066
For Deaf/Hard of Hearing, call 711 (Ohio Relay)
For office hours and further OLR information, please visit
go.udayton.edu/learning
CONFIDENTIALITY NOTICE
The information contained in this electronic message is confidential and
intended only for the use of the individual or entity named above. If the
reader of this message is not the intended recipient, you are hereby
notified that any dissemination, distribution, or copying of this e-mail or
any of its components is strictly prohibited. If you have received this
email in error, please "reply" to the sender.
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