[Athen] JAWS and Zoom

[Debbie Krahmer]

I remember hearing that this was an issue back in the win7 days, but I
hadn’t experienced it either. My vague remembrance is that either jaws had
to be installed first, or zoom first in order to get it to work. Sorry I
don’t have better memory.

Thanks,
D.

On Wed, Sep 23, 2020 at 4:36 PM Russell Solowoniuk <solowoniukr at macewan.ca>
wrote:


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> I use Jaws with Zoom quite often and have never experienced anything like

> this. I find Zoom to be really accessible with Jaws. Not sure what would

> cause the issues you mention.

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> Good luck resolving the problem.

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> Russell

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> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu>

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> *On Behalf Of *Spade, Maria

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> *Sent:* Wednesday, September 23, 2020 1:41 PM

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> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

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> *Subject:* [Athen] JAWS and Zoom

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> Hello. I have a student that is using JAWS and is reporting that the

> program conflicts with Zoom and create a feedback loop that crashes the app

> and disables them from engaging with the class audio. They are also stating

> that they use a

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> hand held recorder, which is placed next to the speaker, but when this

> loopback happens and they sign back into the session, the audio is no

> longer being recorded. I have tested this, our ITS department has sat in on

> class sessions with the student, and we

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> are not getting the same experience. Has anyone had this occur and was

> there a way to prevent this from happening?

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> Maria Spade

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> <https://www.google.com/maps/search/101+Vera+King+Farris+Drive+%0D%0A+Galloway,+NJ+08205?entry=gmail&source=g>

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______________
Debbie Krahmer
Preferred Pronouns: D/no pronouns

Associate Professor in the Libraries
Accessible Technology & Government Documents Librarian
304 Case-Geyer
Colgate University
315-228-6592
dkrahmer at colgate.edu
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