[Athen] Accessibility of Whova

[Howard Kramer]

Thanks Joe. Do you have a specific contact?

-Howard

On Thu, Feb 11, 2021 at 2:49 PM Joe Humbert (A11y) <joe at a11yeval.com> wrote:


> Hi Howard,

>

>

>

> Indiana University had some contract language when I worked there.  They

> might be willing to share

>

>

>

> Thankx,

>

>   *Joe Humbert*, CPWA

> <https://www.accessibilityassociation.org/cpwacertificants#E-K>

>   Accessibility Champion

>   Android & iOS Accessibility Novice

>

>   *Twitter:* @joehumbert

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Howard Kramer

> *Sent:* Thursday, February 11, 2021 4:28 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Accessibility of Whova

>

>

>

> Hi Lori,

>

>

>

> Sorry - I don't think I ever replied to your last email. At one point I

> had access to a good demo site for CVENT's Attendee Hub. It was their own

> conference. But since it's ended I can only access the registration

> screens. Here's a sample conference site:

> https://web.cvent.com/event/dc3d1e64-801d-493b-ae5a-5df9deda648e/summary

> if you want to check it out. You can't get into the Attendee Hub portion

> with registering for a fee.

>

>

>

> Jon Gunderson mentioned that you have a report on CVENT accessibility

> issues. Would that be something you could share. I'm negotiating a

> contract with them for Attendee Hub and CVENT registration. I'd like to

> provide them with a list of accessibility issues.

>

>

>

> Also, do you or anyone else have recommended language for including in a

> contract to force compliance with WCAG 2.1?

>

>

>

> BTW, I've also looked at a product called Hopin. You can view use of their

> platform for different conferences at https://hopin.com/explore. They

> seem very motivated in becoming WCAG 2.1 compliant.

>

>

>

> Thanks in advance,

>

> Howard

>

>

>

> On Wed, Sep 23, 2020 at 11:39 AM Lane, Lori <lorilane at illinois.edu> wrote:

>

> Thanks, Howard! I appreciate the information.

>

>

>

> Is this the website, https://www.cvent.com/en/conference-management? Do

> they have a test or mock-up site that I could test it out? Or do I need to

> contact them and ask for one? I also found OpenWater at

> https://www.getopenwater.com/. Both sites lack Accessibility Statement

> link or VPATS. (I gauge VPATS to see what they know or understand

> accessibility.)

>

>

>

> Thanks!

>

> Lori

>

> Lori Lane, M.Ed., CPACC

> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.accessibilityassociation.org_cpacccertification&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=pkT2AOZ5NLZx7J_ooJ3y1dQKFiK13BKZCJQN7Kf6iOo&e=>

> IT Accessibility Specialist in Universal Design

> Disability Resources and Educational Services (DRES)

> University of Illinois at Urbana-Champaign

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Howard Kramer

> *Sent:* Wednesday, September 23, 2020 12:11 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Accessibility of Whova

>

>

>

> Yes, I learned that about platformQ. It's not a fit for conferences - only

> large academic institutions.

>

>

>

> FYI - I've tested out Attendee Hub (from CVENT) and Lucy also tested it

> and it's the best regarding accessibility that I've seen. Not without some

> issues but significantly better than Whova. I received an email from a rep

> for a platform called OpenWater which they say is WCAG 2.x compliant. But

> it also seems to cost $8k at the low end. So more expensive than Whova -

> similar in cost to Attendee Hub BTW.

>

>

>

> Just thought I'd share that.

>

>

>

> -Howard

>

>

>

> On Tue, Sep 22, 2020 at 9:28 AM Lane, Lori <lorilane at illinois.edu> wrote:

>

> Howard/Lucy –

>

>

>

> I just learned from PlatformQ that they only work with admissions or

> enterprise-wide within a university. This is not a right fit for one-off

> conferences.

>

>

>

> Lucy – were you looking for conference or admissions platforms?

>

>

>

> Lori – lorilane at illinois.edu

>

> Lori Lane, M.Ed., CPACC

> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.accessibilityassociation.org_cpacccertification&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=pkT2AOZ5NLZx7J_ooJ3y1dQKFiK13BKZCJQN7Kf6iOo&e=>

> IT Accessibility Specialist in Universal Design

> Disability Resources and Educational Services (DRES)

> University of Illinois at Urbana-Champaign

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Howard Kramer

> *Sent:* Monday, September 21, 2020 11:15 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Accessibility of Whova

>

>

>

> Hi Lori,

>

>

>

> I filled out a contact form for PlatformQ and was contacted by David Ross

> dross at platformq.com. I haven't talked to him yet and haven't found a

> mock-up or test version. I'll let you know what I find out.

>

>

>

> -Howard

>

>

>

>

>

> On Mon, Sep 21, 2020 at 9:44 AM Lane, Lori <lorilane at illinois.edu> wrote:

>

> Hi Lucy and Howard,

>

>

>

> I am responding to each of you with my comments:

>

>

>

> Howard – You are correct that Whova hosts multiple accessibility issues,

> and they did provide their VPAT, but it did not reveal what they know or

> understand accessibility. I asked during the demo to explain what they know

> about accessibility, and he couldn’t answer the question. We looked at

> ON24, but it is so expensive! ON24 worked for a well-known client that

> required an accessible platform for their participants with disabilities.

> There were some parts that the developers ran out of time to work on, and

> this forced the client to remove some features before the event. At this

> point, we are waiting on Bravura to see if they would create a mock-up for

> us to test. They claimed that they had to fix the platform for a client who

> required to meet the WCAG criteria.

>

>

>

>

> Lucy – Does PlatformQ provide a test or mock-up platform? Would you mind

> sharing the representative’s or developer’s name and contact information?

>

>

>

> Thank you!

>

>

>

> Lori

>

>

>

> -------

> Lori Lane, M.Ed., CPACC

> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.accessibilityassociation.org_cpacccertification&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=pkT2AOZ5NLZx7J_ooJ3y1dQKFiK13BKZCJQN7Kf6iOo&e=>

>

> IT Accessibility Specialist in Universal Design

>

> Disability Resources and Educational Services (DRES)

>

> University of Illinois at Urbana-Champaign

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Lucy GRECO

> *Sent:* Thursday, September 17, 2020 6:13 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* Re: [Athen] Accessibility of Whova

>

>

>

> HELLO:

>

>  I SO FAR HAVE TESTED THREE  OF  THESE AND

>

> PlatformQ by Conduit https://www.platformqedu.com/conduit/

> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.platformqedu.com_conduit_&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=03yCEDl9VcoB28eta28E-jG3DZ8OIIKueS6NYr90VK4&e=>

>

>  IS THE ONLY ONE THATSEEMEDTO HAVE AMODACOME OF ACCESSIBLITY. WE DID FIND

> A FEW PROBLEMS WITH IT BUT THEY WERE NOT BLOCKERS AND THERE ACCESS DEV WAS

> IN  ATTENDINCE AND I GOT GOOD VIBES FROM HIM AND  HIS ABILITY TO FIX THE

> VARY MINER PROBLMES WE FOUND. WOULD YOU LIKE E TO ASK IF I CAN  SHARE OUR

> TESTING REPORTS  WITH YOU. THAKS LUCY Lucia Greco

> Web Accessibility Evangelist

> IST - Architecture, Platforms, and Integration

> University of California, Berkeley

> (510) 289-6008 skype: lucia1-greco

> http://webaccess.berkeley.edu

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__webaccess.berkeley.edu&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=S_daKMhmQMsvZH7BuiYxxleEv__m_WO_dU7j45BlPHM&e=>

> Follow me on twitter @accessaces

>

>

>

>

>

> On Thu, Sep 17, 2020 at 3:15 PM Howard Kramer <hkramer at ahead.org> wrote:

>

> Hi Lucy,

>

>

>

> Whova seems to have accessibility problems and when you talk to the rep

> (or at least my rep), he doesn't seem to know much about accessibility.

> Still waiting for a VPAT and my tests with the desktop interface reveals

> some alt text and contrast issues. Terrill Thompson tested the mobile app

> and said voiceover had problems with it. Let me know if you find out

> anything more.

>

>

>

> I hope to test out "attendee hub" from CVENT next week. They are usually

> better about accessibility.

>

>

>

> Regards,

>

> Howard

>

>

>

> On Mon, Sep 14, 2020 at 2:27 PM Lucy GRECO <lgreco at berkeley.edu> wrote:

>

> hello:

>

>  this is sutch a hot topic write now i have looked at three sutch

> platforms and frankly  only one was even close to working once that one

> fixes the  few   miner things we found with it i can et you know witch one.

> please do let me know how this one works for you if you do test it. as i am

> sure some one here will try it to smile  lucy

>

> Lucia Greco

> Web Accessibility Evangelist

> IST - Architecture, Platforms, and Integration

> University of California, Berkeley

> (510) 289-6008 skype: lucia1-greco

> http://webaccess.berkeley.edu

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__webaccess.berkeley.edu&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=S_daKMhmQMsvZH7BuiYxxleEv__m_WO_dU7j45BlPHM&e=>

> Follow me on twitter @accessaces

>

>

>

>

>

> On Mon, Sep 14, 2020 at 10:40 AM Howard Kramer <hkramer at ahead.org> wrote:

>

> We're considering using Whova for some of our virtual events. Does anyone

> have experience or knowledge of the accessibility of Whova? Anecdotally

> from colleagues I've heard that it's good but would like to get some

> additional input.

>

>

>

> --

>

> Regards,

>

> Howard

>

>

>

> Howard Kramer

>

> Conference Coordinator

>

> Accessing Higher Ground

>

> 303-492-8672

>

> cell: 720-351-8668

>

>

>

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> --

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> Regards,

>

> Howard

>

>

>

> Howard Kramer

>

> Conference Coordinator

>

> Accessing Higher Ground

>

> 303-492-8672

>

> cell: 720-351-8668

>

>

>

> Join us for the *Accessing Higher Ground* *Conference - A Virtual Event*

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>

>

> --

>

> Regards,

>

> Howard

>

>

>

> Howard Kramer

>

> Conference Coordinator

>

> Accessing Higher Ground

>

> 303-492-8672

>

> cell: 720-351-8668

>

>

>

> Join us for the *Accessing Higher Ground* *Conference - A Virtual Event*

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__accessinghigherground.org_&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=j1LBl7RiGPCPCxi_WY_rS_GvyQPxrGHjawv-2qzw2xs&e=> from Nov

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>

> Not yet a member of AHEAD?  *We welcome you to join AHEAD now.*

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__ahead.org_join_become-2Da-2Dmember&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=Gpl4w7jydGGReyLP3IvodgHa0tWMsS4kYftkizCM78A&s=sKBFvMXIiE5nbi48-pzgy1fWK3gUktzIQv9P_lImm-A&e=>

>

>

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

> http://mailman12.u.washington.edu/mailman/listinfo/athen-list

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__mailman12.u.washington.edu_mailman_listinfo_athen-2Dlist&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=HF_e2HiIrQUi3t1MaevCBa5XbGAyDjdm5RHd8j6ueIQ&s=PpFqQ4EasFxgmrlHp3_6RygfgAAERespAReEYmFKDxs&e=>

>

>

>

>

> --

>

> Regards,

>

> Howard

>

>

>

> Howard Kramer

>

> Conference Coordinator

>

> Accessing Higher Ground

>

> 303-492-8672

>

> cell: 720-351-8668

>

>

>

> Join us for the *Accessing Higher Ground* *Conference - A Virtual Event*

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__accessinghigherground.org_&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=HF_e2HiIrQUi3t1MaevCBa5XbGAyDjdm5RHd8j6ueIQ&s=uAd5m_PzFbuv_UD1Tb54e_bUd9jUWIwQ5_yKk_7UXa8&e=> from Nov

> 9-19, 2020.  Registration will open up on September 11.  Sign up to our

> mailing list to receive announcements

> <https://urldefense.proofpoint.com/v2/url?u=https-3A__accessinghigherground.org_about_-23Join-5FOur-5FMailing-5FList&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=HF_e2HiIrQUi3t1MaevCBa5XbGAyDjdm5RHd8j6ueIQ&s=j7AVmz-NusmOBn4_9NY8vvFM2ryd-5ob2Vek3TpTgRg&e=>

> .

>

>

>

> Complete program information and registration is open for our full line-up

> of Spring 2020 webinars

> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ahead.org_events-2Dprogramming_webinars_2020-2Dspring-2Dwebinars&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=HF_e2HiIrQUi3t1MaevCBa5XbGAyDjdm5RHd8j6ueIQ&s=IdfGD_e3L8fyp3ZXmNqNX7TvTpKFcf9pySNI3sGixRI&e=>. Site

> capacities for all webinar events is limited; please register at your

> earliest convenience for the largest selection.

>

>

>

> Not yet a member of AHEAD?  *We welcome you to join AHEAD now.*

> <https://urldefense.proofpoint.com/v2/url?u=http-3A__ahead.org_join_become-2Da-2Dmember&d=DwMFaQ&c=OCIEmEwdEq_aNlsP4fF3gFqSN-E3mlr2t9JcDdfOZag&r=6BuRB1pgykFF8wDkWv7JBPBShpwfRtE29bXBCPVg6V4&m=HF_e2HiIrQUi3t1MaevCBa5XbGAyDjdm5RHd8j6ueIQ&s=leRdqFrtgrqbLcJ63N6STK47fBhvncZAvlTqpY4HaHw&e=>

>

>

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

> http://mailman12.u.washington.edu/mailman/listinfo/athen-list

>

>

>

>

> --

>

> Regards,

>

> Howard

>

>

>

> Howard Kramer

>

> Conference Coordinator

>

> Accessing Higher Ground

>

> 303-492-8672

>

> cell: 720-351-8668

>

>

>

> Join us for the *Accessing Higher Ground Conference - A Virtual Event

> <http://accessinghigherground.org/>* from Nov 9-19, 2020.  Registration

> will open up on September 11.  Sign up to our mailing list to receive

> announcements

> <https://accessinghigherground.org/about/#Join_Our_Mailing_List>.

>

>

>

> Complete program information and registration is open for our full line-up

> of Spring 2020 webinars

> <https://www.ahead.org/events-programming/webinars/2020-spring-webinars>. Site

> capacities for all webinar events is limited; please register at your

> earliest convenience for the largest selection.

>

>

>

> Not yet a member of AHEAD?  *We welcome you to join AHEAD now.

> <http://ahead.org/join/become-a-member>*

>

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

> http://mailman12.u.washington.edu/mailman/listinfo/athen-list

>



-- 
Regards,
Howard

Howard Kramer
Conference Coordinator
Accessing Higher Ground
303-492-8672
cell: 720-351-8668

Join us for the *Accessing Higher Ground Conference - A Virtual Event
<http://accessinghigherground.org/>* from Nov 9-19, 2020.  Registration
will open up on September 11.  Sign up to our mailing list to receive
announcements
<https://accessinghigherground.org/about/#Join_Our_Mailing_List>.



Complete program information and registration is open for our full line-up
of Spring 2020 webinars
<https://www.ahead.org/events-programming/webinars/2020-spring-webinars>. Site
capacities for all webinar events is limited; please register at your
earliest convenience for the largest selection.



Not yet a member of AHEAD?  *We welcome you to join AHEAD now.
<http://ahead.org/join/become-a-member>*
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