[Athen] Google Chat or Slack?

[Romack, Timothi J]

I’m a big fan of Slack, after holding out for a while. We use Google as a team communication tool with my department at Texas A&M, but I use Slack in all other settings because it’s so much more feature rich.

Slack’s focus issues in the mobile app are a pain. For VoiceOver users, it’s less flicking through elements and more dragging a finger and navigating items that way. That said, I rarely use the mobile app – and find the desktop app a great experience with NVDA and JAWS.

I dislike the lack of threaded conversations and direct mentions in Google. Yes, you can create new groups based on contacts and groups … but if a contact shares something that I want to respond to directly or that necessitates a thread, you have to put it in the main conversation feed. That gets overwhelming. You can’t directly @ reply a user in a conversation either, which is a bummer.

Just my two cents. Hope the insight is helpful!

Thanks,
J

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Justin Romack  | Assistive Technology Coordinator
Disability Resources | Texas A&M University
1224 TAMU | College Station, TX 77843-1224

ph: 979.845.1637 | justinr at disability.tamu.edu<mailto:justinr at disability.tamu.edu> | disability.tamu.edu
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DIVISION OF STUDENT AFFAIRS | One Division. One Mission

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Robert Spangler
Sent: Friday, February 19, 2021 4:46 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] Google Chat or Slack?

Focus issues abound for VoiceOver users in the Slack app.  For instance, when I am reading a conversation, I am frequently thrown back up to the top of the conversation, so I either have to scroll back down or close and open the conversation again.  It's really annoying, and I intend on sending feedback.

Robert


On Fri, Feb 19, 2021 at 3:46 PM Lucy GRECO <lgreco at berkeley.edu<mailto:lgreco at berkeley.edu>> wrote:
googl chat 100 i would not go if it was slack
Lucia Greco
Web Accessibility Evangelist
IST - Architecture, Platforms, and Integration
University of California, Berkeley
(510) 289-6008 skype: lucia1-greco
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Follow me on twitter @accessaces


On Fri, Feb 19, 2021 at 12:18 PM Lane, Lori <lorilane at illinois.edu<mailto:lorilane at illinois.edu>> wrote:
Good afternoon!

We are looking into chat applications for our virtual conference. What is your experience with Google Chat or Slack as a user with disabilities? Which platform do you prefer? I have tested both and found some accessibility issues with both platforms. Google Chat interface seems simple whereas Slack has a lot more features to navigate through.

Thank you for your time and attention.

Have a great weekend!

Lori
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Lori Lane, M.Ed., CPACC<https://urldefense.com/v3/__https:/www.accessibilityassociation.org/cpacccertification__;!!KwNVnqRv!XEJbMTtKLN4l2rFeUBYPQocZvSCZXEK_PFp3vl5tc8nRInVhMbTLh6pajYRNRMkZgFZs1nny$>
IT Accessibility Specialist in Universal Design
Disability Resources and Educational Services (DRES)
University of Illinois at Urbana-Champaign
lorilane at illinois.edu<mailto:lorilane at illinois.edu>

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Robert Spangler
Disability Services Technical Support Specialist, Office of Learning Resources (OLR)
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