[Athen] Solution - Caption Phone?
todd.schwanke at wisc.edu
Fri Jul 16 14:30:55 PDT 2021
Sorry, you message says that you aren't using Cisco. What phone system are you using?
From: Todd Schwanke
Sent: Friday, July 16, 2021 4:24 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: RE: Solution - Caption Phone?
How many lines will the users be working with?
Have you tried or is using an analog adapter an option to use with a traditional captel phone? This wouldn't be my first choice if other more integrated options might work, but at least should address the captel part as long as the captions don't get jumbled by the digital to analog conversion. I'm assuming there are keypad shortcuts for transferring calls from a non Cisco device or app, but haven't found what those might be.
I'll continue to think on this. Have a good weekend,
From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of Hunziker, Dawn A - (hunziker)
Sent: Friday, July 16, 2021 3:09 PM
To: athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>
Subject: [Athen] Solution - Caption Phone?
Happy Friday, everyone!
We have a couple of employees at the University of Arizona who are using CapTel phones and also need the ability to transfer calls. Unfortunately, the CapTel phones are more for home use and don't include this ability. The Hamilton CapTel solution for business would work except our phone system isn't part of a Cisco platform as of this year. I was thinking of using Web CapTel with our phone system but the user stated that they've used this before and it wasn't reliable.
Any suggestions or ideas?
Assistant Director, Digital and Physical Access | Disability Resources
The University of Arizona | hunziker at arizona.edu<mailto:hunziker at arizona.edu>
drc.arizona.edu<http://drc.arizona.edu/> | itaccessibility.arizona.edu<http://itaccessibility.arizona.edu/>
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