[Athen] Accessibility of Go To Meeting

[foreigntype at gmail.com]

FWIW, I had a terrible time logging in to the TextHelp Go-to-Meeting
webinar as well. First it took an extraordinary number of clicks just to
get the meeting to start. When it started, there was no sound and no
controls to adjust sound. Logged out and logged in a second time and got
audio only without the presentation. Logged out and back in a THIRD time
(now 20 minutes into the 60 minute webinar). Not sure that my login
obstacles were software related but agree wholeheartedly that TextHelp, a
global company specializing in *accessibility* should use tools for their
presentations that are accessible to all users, or use tools which are
recognized as *accessible* for a variety of accessibility software.

Wink Harner
Accessibility Consultant/Alternative Text Production
The Foreign Type

Portland OR
foreigntype at gmail.com
480-984-0034

This email was dictated using Dragon NaturallySpeaking. Please forgive
quirks, misrecognitions, or errata .


On Thu, Nov 18, 2021 at 1:34 PM Russell Solowoniuk <solowoniukr at macewan.ca>
wrote:


> Hi Robert,

>

>

>

> I just ran into the same issue as you trying to log in to the Orbit Reader

> webinar. I am using JAWS 2022, and was not able to get in at all. I tried

> using the JAWS cursor, but that didn’t work. I closed the meeting and tried

> to sign back in, and after that, the text that I was able to read with the

> JAWS cursor was in Spanish. I ran into this same issue in a TextHelp!

> Webinar back in December of 2020.

>

>

>

> I didn’t recall how I managed to get around this in December, but found

> some notes I had made, and in December I was able to get in on my iMac.

> Luckily I was working from home today, so had access to my iMac, and, sure

> enough, I was able to log in with no issue at all. The sad part is that

> there were only 10 minutes left in the webinar by the time I figured it all

> out!

>

>

>

> They will be sending out a recording of the webinar tomorrow, so I’ll

> listen to the rest of it then.

>

>

>

> I agree that we should suggest to vendors that they not use the GoTo

> Webinar platform. It’s so frustrating.

>

>

>

> Take care,

>

>

>

> Russell

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Robert Spangler

> *Sent:* Thursday, November 11, 2021 8:51 AM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] Accessibility of Go To Meeting

>

>

>

> *EXTERNAL:*  Use caution.

> <https://myportal.macewan.ca/help.html#external-email>

>

>

>

> Hello,

>

>

>

> I use NVDA and JAWS, and have not had any success using Go To Meeting with

> either one!  When I access a meeting link, the app opens, but I cannot

> navigate any part of the window.  In fact, I always have to ask a student

> worker to click to join meeting with computer audio, because I can't access

> it.

>

>

>

> I wanted to check here if other screen readers have experienced this and

> if there are any workarounds.  I think that if Go To Meeting is unwilling

> to fix their software (and it's been unusable like this for years) we need

> to start convincing vendors (I'm in a Texthelp webinar currently) to stop

> using it, and to use something like Zoom or Google Meets.

>

> Thanks,

>

> Robert

>

>

>

>

> --

>

> Robert Spangler

>

> Disability Services Technical Support Specialist, Office of Learning

> Resources (OLR)

>

> University of Dayton

>

> Ryan C. Harris Learning Teaching Center (LTC)

>

> Roesch Library Room: 023

>

> Phone: 937-229-2066

>

> Fax: 937-229-3270

>

> For Deaf/Hard of Hearing, call 711 (Ohio Relay)

>

> For office hours and further OLR information, please visit

>

> go.udayton.edu/ <http://go.udayton.edu/learning>olr

>

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