[Biostudent] Husky Helpline

BIOLOGY bioladv at uw.edu
Mon Sep 25 14:52:44 PDT 2023



As we jump into fall, I wanted to tell you about Husky Helpline. Husky Helpline gives students same-day access to consultation with a therapist via phone or online chat. Staff and academic personnel can also call Husky Helpline for consultation about a student. The service operates 24/7, so people can call anytime. Depending on how many other calls they have, there will be a wait, but they will call back. If you are thinking this sounds a lot like My SSP, that is because it is still the same service by the same people except they changed their name to Telus. Now that the service is permanently funded on all three campuses, and to create easier access, we are calling it Husky Helpline. The phone number (206-616-7777) is easier to remember but still directs to My SSP. For those of you who already had the My SSP app downloaded, it still works for online chat and the branding will automatically change to Telus when the app updates. Please share the information below with your networks.
Husky HelpLine

Huskies, we all have moments when things get hard, frustrating, or overwhelming and we need to talk to someone. Perhaps you just broke up with someone, got a bad grade on an exam, going through some relationship or family trouble and needing someone to talk to. You are never alone and always have someone to help.



[A drawing of a dog that has number for 24/7 crisis support at 206.616.7777]

Husky HelpLine is available to support you to same-day access to a Licensed Mental Health Counselor.

Husky HelpLine is supported through Telus (formally MySSP) to give students access to same-day, confidential mental health and crisis intervention support, and in multiple languages.

There are several ways to connect:

* Phone: Call (206) 616-7777
* Online chat: Chat with a counselor on Telus website<https://urldefense.com/v3/__https:/us.myissp.com/__;!!K-Hz7m0Vt54!kYWA7lv6gyCCHhQSfV5lqQmuBYZUA0TCqlUzl3XxGPDEVaduc2B1QXH7sR3JTYmpIo5NODVuMaoxx-8EFn0xbKk$> or on the Telus app (Apple App Store<https://urldefense.com/v3/__http:/itunes.apple.com/us/app/my-ssp/id1112006222?mt=8__;!!K-Hz7m0Vt54!kYWA7lv6gyCCHhQSfV5lqQmuBYZUA0TCqlUzl3XxGPDEVaduc2B1QXH7sR3JTYmpIo5NODVuMaoxx-8Edgv3Ksg$> | Google Play<https://urldefense.com/v3/__http:/play.google.com/store/apps/details?id=com.onetapsolutions.morneau.myissp&hl=en__;!!K-Hz7m0Vt54!kYWA7lv6gyCCHhQSfV5lqQmuBYZUA0TCqlUzl3XxGPDEVaduc2B1QXH7sR3JTYmpIo5NODVuMaoxx-8EqgvKmkU$>)
* Download the Telus app (Apple App Store<https://urldefense.com/v3/__http:/itunes.apple.com/us/app/my-ssp/id1112006222?mt=8__;!!K-Hz7m0Vt54!kYWA7lv6gyCCHhQSfV5lqQmuBYZUA0TCqlUzl3XxGPDEVaduc2B1QXH7sR3JTYmpIo5NODVuMaoxx-8Edgv3Ksg$> | Google Play<https://urldefense.com/v3/__http:/play.google.com/store/apps/details?id=com.onetapsolutions.morneau.myissp&hl=en__;!!K-Hz7m0Vt54!kYWA7lv6gyCCHhQSfV5lqQmuBYZUA0TCqlUzl3XxGPDEVaduc2B1QXH7sR3JTYmpIo5NODVuMaoxx-8EqgvKmkU$>) to have the full range of services at your fingertips any time.

Let me know if you have any questions,

Natacha

Natacha Foo Kune, Ph.D.
Pronouns: she, her, hers
Director
University of Washington Counseling Center
401 Schmitz, 1410 NE Campus Pkwy
Box 355830
Seattle, WA 98195-5830
Phone: 206-543-1240 Fax: 206-616-6910
fookune at uw.edu<mailto:fookune at uw.edu>
mentalhealth.uw.edu<http://mentalhealth.uw.edu/>

[cid:image001.png at 01D9EF8C.7718BC70]

To protect the confidentiality of our clients, Counseling Center staff will not discuss personal information by e-mail with clients or with others.E-mail is not a secure form of communication and may reach unintended audiences through forwarding, address errors, or disclosure as public records.Clients are urged to contact us by phone or the client portal at http://uwccportal.pointnclick.com<https://urldefense.com/v3/__http:/uwccportal.pointnclick.com__;!!K-Hz7m0Vt54!kYWA7lv6gyCCHhQSfV5lqQmuBYZUA0TCqlUzl3XxGPDEVaduc2B1QXH7sR3JTYmpIo5NODVuMaoxx-8EcGTHJbc$>. Messages are checked intermittently during business hours. For urgent concerns, contact MySSP at 866-775-0608 or Crisis Connections at 866-427-4747.

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