[eOutage] DUO authentication delay when using phone

UW Information Technology's email notification service regarding widespread outages eoutage at u.washington.edu
Thu Aug 17 07:25:42 PDT 2023


At this time UW-IT Engineers are investigating the problems that are
causing DUO authentication delays .
DUO clients who use the phone callback feature may experience a delay
in receiving the phone call.
This is a known issue with Duo and they are investigating the issue at
this time.
UW Connect Ticket: REF0246582
Next update: 08/17/2023 11:30 am
For accurate and up-to-date information related to system incidents,
visit the UW-IT Service Status web page on IT Connect:
[1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to
contact UW-IT, please use [2]Submit an Incident Report.
This message is also being sent to the internal UW-IT outage email
list.

References

1. https://itconnect.uw.edu/servicestatus/
2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444



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