[eOutage] Proofpoint did not scan email attachments with Attachment Defense

UW Information Technology's email notification service regarding widespread outages eoutage at u.washington.edu
Wed Jan 17 11:32:14 PST 2024


UW-IT engineers identified that our Email Security vendor, Proofpoint,
experienced issues with the security feature called Attachment Defense.
This allowed some emails to be delivered without scanning attachments.
.
This incident has been resolved by Proofpoint.
.
Extra caution should be taken when opening attachments that were
received on 1/17/24 between 6:30 am and 11:00 am. Please be careful
opening any attachments to emails from unknown sources and extra
caution should always be used when opening attachments in email at all
times. For more information about this visit:
[1]https://itconnect.uw.edu/guides-by-topic/email-calendaring/protectin
g-your-email/blocking/
.
Thank you for your attention to this matter.
UW-IT
.
UW Connect Ticket: REF0528934
Next update: 01/17/2024 12:45 pm
For accurate and up-to-date information related to system incidents,
visit the UW-IT Service Status web page on IT Connect:
[2]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to
contact UW-IT, please use [3]Submit an Incident Report.
This message is also being sent to the internal UW-IT outage email
list.

References

1. https://itconnect.uw.edu/guides-by-topic/email-calendaring/protecting-your-email/blocking/
2. https://itconnect.uw.edu/servicestatus/
3. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444



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