[eOutage] RESOLVED: Help@uw.edu delayed support

UW Information Technology's email notification service regarding widespread outages eoutage at u.washington.edu
Sun Oct 22 11:50:12 PDT 2023

UW Information Technology has resolved the incident relating to Help
Requests sent to help at uw.edu resulting in delayed support tickets
beginning at approximately 01:50am, 10-22-2023 .

A tested and confirmed solution is in place.
We are now resolving this incident and no further updates will be
posted through it.
Please let us know if you have any questions or concerns by email or
calling the UW-IT Service Center at 206.221.5000
UW Connect Ticket: REF0364721
UW-IT will provide no further updates for this incident.
For accurate and up-to-date information related to system incidents,
visit the UW-IT Service Status web page on IT Connect:
[1]https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.
Replies to eOutage notifications are not monitored. If you need to
contact UW-IT, please use [2]Submit an Incident Report.
This message is also being sent to the internal UW-IT outage email


1. https://itconnect.uw.edu/servicestatus/
2. https://uwconnect.uw.edu/sp?id=sc_cat_item&sys_id=13234c686f377900328c8bec5d3ee444

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