[Athen] Dragon 10 and Mouse Grid

Sean J Keegan skeegan at stanford.edu
Tue Aug 4 10:42:17 PDT 2009

Hello all,

I am working with an individual who has been using Dragon for a few
years. While Dragon 10 has been functional, recently there has been
problems with the Mouse Click command and the Choose One (or Choose Two)

Specifically, when the individual says Mouse Click, Dragon responds with
the Mouse Grid. When the individual says Choose One (or Choose Two,
etc.), Dragon responds with entering this text as opposed to actually
selecting the appropriate choice. Both sets of commands have been
retrained several times. The problems also exist when the user holds
the command-key.

According to reports, Dragon does not always do this but rather will
"slip into" this behavior and even restarting the computer does not
always fix this issue. Unfortunately, I have not been able to replicate
this issue as it does not exhibit this behavior for me.

The computer is a one-year old laptop with Windows XP, at least 2GB of
RAM, and a hefty processor. The individual is using a "Nuance approved"
USB-based microphone. For the most part, Dragon is working fine - it
just "slips into" this behavior pattern and remains this way for several

Any ideas to consider? I have been wondering if there is something else
going on (e.g., virus scan, computer indexing, etc.), but am not quite
sure what may be resulting in this behavior.

Take care,
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