[Athen] Strange issue with Dragon NaturallySpeaking on a Vista Machine?

[Ed. Rosenthal]

Have him open the DragonPad (located on the tools menu of Dragon).  See if
he has speech to text there. If so, the problem lies with the Office/Word
interface; if not try a Repair install of Dragon.  You can send offline
email to me if you like.ed.

 

 

Edward S. Rosenthal

President and CEO 

Next Generation Technologies, Inc.  (NGT Inc.)

20006 Cedar Valley Rd. #101

Lynnwood, Wa.   998036-6334

Ph: 425-744-1100 ext. 15

Fx: 425-778-5547

Skype: ed.rosenthal7

EM: edward at ngtvoice.com

http://www.ngtvoice.com and http://www.ngtmedical.com

 

This document may have been dictated with speech recognition software.
Please disregard any remaining miscrecognitions.

 

 

 

From: athen-bounces at athenpro.org [mailto:athen-bounces at athenpro.org] On
Behalf Of Al Puzzuoli
Sent: Tuesday, January 27, 2009 5:35 AM
To: Access Technologists in Higher Education Network
Subject: [Athen] Strange issue with Dragon NaturallySpeaking on a Vista
Machine?

 

    I'm going to go look at this situation later this morning, so as of yet,
don't have all the specifics of what we'll be dealing with but here's what I
know so far:

The system in question is a Lenovo Thinkpad T400 with 4 gigs of ram, running
the 32 bit version of Vista Enterprise and Dragon NaturallySpeaking  version
10.  The user is reporting that is microphone works.  he is able to record
sounds in sound recorder and even complete the Dragon training; However, he
is unable to dictate into applications such as Word and Outlook.

 

Any ideas as to what I should be looking for when troubleshooting this?

 

Thanks,

 

 

Al Puzzuoli
Information Technologist                                      
Resource Center for Persons with Disabilities  517-884-1915  120 Bessey Hall
East Lansing, MI  48824-1033 http://www.rcpd.msu.edu
<http://www.rcpd.msu.edu/>  

    



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