[Athen] Dragon/MathTalk/Scientific Notebook info

[Larry Kiser]

Glenda:

I feel your pain.  I am getting less than satisfactory support from our IT staff for computers in our AT lab and campus-wide stations.  That being said, they have managed to install Dragon/MathTalk/Scientific Notebook on one computer in our Math lab where the applications operate as designed.  I am forbidden to install or configure software because the 19 and 20 something gamers on the IT staff are the "experts" at doing so.  Only 50% of the software they install works as it is suppose to and of the 50% that works the default settings are not the advanced settings that are most effective for students with disabilities.  For what it is worth Section 508 is something you can cite.

Larry Kiser
Santa Fe College
Gainesville, FL

From: Hong, Glenda [mailto:Glenda.E.Hong at lonestar.edu]
Sent: Tuesday, July 21, 2009 9:49 AM
To: athen at athenpro.org
Subject: [Athen] Dragon/MathTalk/Scientific Notebook info

We have been trying to get our Dragon/MathTalk/Scientific Notebook set up for quite a while now and nothing we have tried seems to work. Our Office of Technology Services seems to think they have it fixed ( and close the work request) and we are left with no functionality for students. Can anyone send me links to ADA Law and to any recent use of the law against a Community College or University that would help me up the interest of administration to get the problems addressed? I have fifteen computers in my lab that need serious attention as on a daily basis at least three will blue screen and dump all physical memory. Iit is never the same three at a time. The high speed scanner and PC it is attached to are non-functional and my office machine on which I work to create alt. format is also blue screening on a daily basis. I have been trying to get across to our OTS and my supervisor that the Assistive Technology Lab needs some serious work before the fall semester begins, but I don't seem to be getting anywhere. I have a student currently in a math class that needs to be able to use the Dragon setup to do his assignments. Any help or advice would be a tremendous help. gh

[cid:image001.jpg at 01CA09F7.EF4C7D60] 1999 ATACP Houston, TX
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