[Athen] Touch Up Reading Order issue on Adobe Acrobat Pro

Madeleine Rothberg madeleine_rothberg at wgbh.org
Thu Dec 3 11:45:16 PST 2015

It looks like the tool used to create and export the PDF is adding garbage to the tag tree. Perhaps both the good text and the gibberish are in the tag tree, and when you re-order them the good tags are getting moved. Have you looked at the tag tree as well as the reading order?

Finding the original document and either making it accessible or figuring out a better way to export it are probably your best options.


Madeleine Rothberg
Senior Subject Matter Expert
National Center for Accessible Media at WGBH
madeleine_rothberg at wgbh.org

From: Adam Kosakowski <kosakowskia at wcsu.edu<mailto:kosakowskia at wcsu.edu>>
Reply-To: Access Technology Higher Education Network <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Date: Thursday, December 3, 2015 2:24 PM
To: "'athen-list at u.washington.edu<mailto:'athen-list at u.washington.edu>'" <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: [Athen] Touch Up Reading Order issue on Adobe Acrobat Pro

Hello Listers!

I am working on making a student survey form accessible, but I am having issues with assigning a logical reading order. When I first open the PDF file, Read and Write's PDF Aloud can read it OK (just in a bad order), but after I start reordering it, it begins to be read as jibberish! I attached a screen shot pointing out what I mean. Just in case if the attachment doesn't go through, something that used to be read as "Fall 2015 Student Satisfaction Survey" is now being read as "FGHHIJKLMNOPQRSOING..."

I have been unable to find any mention online of "PDF tagging changes read text to jibberish" and in general I am not sure what to enter into Google here! Any insight would be appreciated! In the mean time I am going to see if I can get my hands on the original file, maybe it was not a PDF file originally and I can make the original file accessible instead.

Adam Kosakowski, M.Ed.
Assistive Technology Specialist and Math Specialist, University Assistant
AccessAbility Services
Western Connecticut State University
181 White Street, Higgins Annex 017
Danbury, CT 06810
Telephone: 203-837-8225 TTY: 203-837-3235 FAX: 203-837-8848
Email: kosakowskia at wcsu.edu<mailto:kosakowskia at wcsu.edu>

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