[Athen] Error with Livescribe Pen

[Wink Harner]

Marcie,

That was helpful to many of us. Thanks for the info.

Wink 
Wink Harner
foreigntype at gmail.com


> On Feb 12, 2015, at 6:16 PM, "Dimac, Marcie" <mdimac at kent.edu> wrote:

> 

> Hey Shaun

> 

> Just had this exact thing last week, the infrared sensor behind the tip of the ink where the pen touches the paper is not recognizing when the pen actually is lifted off the paper causing the lines. I yanked the cartridge and replaced and spun the cartridge around 180 degrees (per their recommendations) and it works fine. However the battery life is kaput and our pens are still under warranty which was shocking. They are sending a new one to us at no cost. Could be worth looking into as well. Hope that helps

> 

> Marcie

> 

> Sent from my iPhone

> 

> On Feb 12, 2015, at 7:53 PM, Wink Harner <foreigntype at gmail.com> wrote:

> 

>> I've had the pen record audio but not link to the book. Did you try another book?

>> 

>>> On Feb 12, 2015 4:45 PM, "Sean Keegan" <skeegan at stanford.edu> wrote:

>>> Hello all,

>>> 

>>> I have a student using a Livescribe pen in which the pen appears to be recording all handwriting even when the student is not writing on the page (see attached screenshot).

>>> 

>>> The notes the student has recorded in the physical notebook look correct, with legible spacing and notes. The audio appears to be recorded as well. However, when the student then imports this recording into the Echo Desktop, the page is a mass of green scribbles that appear as if the student has written over the top of her notes repeatedly. Additionally, there are lines drawn diagonally from the end of the notes on one line (on the right side of the page) to the next line below on the left side of the page.

>>> 

>>> To me, it appears that the camera is malfunctioning and recording ALL movements of the pen even when the pen is not in contact with the paper. So, as the student takes notes from left to right, you get a lot of diagonal lines stretching across the page and obscuring the actual notes taken.

>>> 

>>> I thought initially that the student may have used two Livescribe notebooks with the same number and color (e.g., two gray notebook #6), but the student is only using one notebook at this time and I did a master reset on the pen before loaning it out.

>>> 

>>> Has anyone else experienced this before with these pens?

>>> 

>>> Take care,

>>> Sean

>>> 

>>> Sean Keegan

>>> Associate Director, Assistive Technology

>>> Office of Accessible Education - Stanford University

>>> 

>>> <livescribe_error.png>

>>> 

>>> 

>>> 

>>> 

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